“Unlike Vivid Seats (VS) who are quick to take your money and lack any real customer service when a refund is required, StubHub's service is quick and efficient so I will be purchasing my tickets from StubHub moving forward and deleting the dreaded VS app on my phone.”
“I purchased tickets months before the musical and got an email the seller could no longer deliver on the tickets I had purchased. Stubhub made the process so easy for me. They communicated what happened and provided me even better tickets without any extra charges. We had a great time and I’ve been telling the story of exceptional customer service (hard to come by these days!).”