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Stubhub Reviews

2.4 Rating 2,250 Reviews
34 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 25th April 2025
Anonymous
Stubhub 5 star review on 15th April 2025
Anonymous
Stubhub 1 star review on 14th April 2025
Jay G
Stubhub 5 star review on 11th April 2025
Otto
Stubhub 1 star review on 9th April 2025
Anonymous
Stubhub 1 star review on 9th April 2025
Anonymous
Stubhub 2 star review on 9th April 2025
Eliot
238
Anonymous
Anonymous  // 01/01/2019
The tickets I bought were legit and the concert was great. The tickets arrived about a week before
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Posted 1 month ago
I'm very happy with the ticket purchase experience; it was smooth and easy. I'm less happy of the incessant hounding to leave a review after the show. I received 5 requests for feedback in 7 days. IMO, if I'm going to leave feedback, two reminders to do so is sufficient. Beyond that, I feel like I'm getting spammed.
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Posted 1 month ago
The ease of it all
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Posted 1 month ago
$14 in fees on an $18 parking pass. Ridiculous.
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Posted 1 month ago
Parking passes worked great
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Posted 1 month ago
Extremely happy
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Posted 1 month ago
Perfect experience, from start to finish!
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Posted 1 month ago
Went well. Seats were great
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Posted 1 month ago
Worth every dollar and second
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Posted 1 month ago
StubHub never confirmed the seller had the tickets and I had to call them the day of the event. They ended up connecting me to the seller via WhatsApp. The seller had lied and he didn’t have any tickets he purchased them there outside the event from another individual. Tickets were in a different section and one seat was separate and not with the rest of the group. Customer service refused to fix anything. Do not go through StubHub!
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Posted 1 month ago
First, stub hub promoted a concert that was never even happening. I purchased tickets for said concert, after visiting the performers actual website, we learned they weren't performing in our state that night but another state across the US. Stubhub told me anyone can sell tickets on their website and create a listing, so basically saying someone scammed me. Was able to receive a credit back for those. 2 weeks later, someone hacked my account and used that credit to purchase baseball tickets. Stubhub has zero security. If anyone can sell tickets for any thing they create, i suggest double checking other ticket sites first. Will never use stubhub again.
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Posted 1 month ago
Stubhub is awesome
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Posted 1 month ago
Great seats and had a wonderful time.
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Posted 1 month ago
SCAMMERS!!
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Posted 1 month ago
It was easy and quick
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Posted 1 month ago
Amazing show!!
Stubhub 5 star review on 18th March 2025 Stubhub 5 star review on 18th March 2025 Stubhub 5 star review on 18th March 2025 Stubhub 5 star review on 18th March 2025 Stubhub 5 star review on 18th March 2025
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Posted 1 month ago
They charge you a total price you never see. I'm sure they do much worse than that. But that's enough to earn 0 stars.
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Posted 1 month ago
By far the worst customer service experience I ever had. In one purchase I spent >$20k on 50 tickets for clients. Received 40 of the 50 tickets. Called approximately 15 times over 3 days with ZERO resolution. Did NOT receive 1 return phone call despite being told my situation was being “escalated”. This was beyond unpleasant. My only solice would be if this review could deter 1 person from using this awful service.
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Posted 1 month ago
Easy to purchase the ticket. The show is great!
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Posted 1 month ago
Very easy process to get tickets. Well organized event. Had a wonderful time. Cece Winans was excellent!
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Posted 1 month ago
Stubhub is rated 2.4 based on 2,250 reviews