“Easy to purchase and received tickets pretty quickly. But when we got to the gate, our e-tickets were indicated as Invalid and the scanner made loud beeps which was very embarrassing. It took awhile but things got sorted out after a supervisor approved our tickets. A little traumatized by the experience but the purchasing process was easy to navigate.”
“Very smooth transaction and generally very happy with the seats. However, a visual obstruction blocking the view of home plate was not disclosed affecting the seats. The San Francisco Giants have placed camera monitoring equipment in this area to record pitch locations for MLB umpire appeals of balls and strikes. This equipment partially obstructed our view of home plate during the game. Something to keep in mind when purchasing Giants tickets behind home plate. Disclosing the actual view with equipment shown would have altered my seat location decision.”
“I searched. I found seats. I decided to bring someone as an early birthday gift. She loves ice dancing. I purchased tickets.
I had been reassured StubHub was reliable. I may not have bought had I not know someone who was happy with StubHub.
Tickets were great except the SUPER expensive $45 fees . That is excessive. Buyer: Pay attention . I must've skipped over that tidbit. Seats were $75 each x2=$150 plus $45 fees AND plus tax= $224.
Outrageous. Ticketmaster is not nearly as much. Just be careful.”
“Best ticketing platform I know of. I’ve tried others that I won’t (politely) mention but I always now only use Stubhub for all my sports ticketing needs. Highly recommended for speedy, fairly-priced, tickets to virtually all types of events.”
“Got my tickets within 5 minutes of purchasing. Super easy. Better priced than competitors. Really helpful to have accompanying photos when choosing seats.”
“I will never use stub hub again. They do not require the seller to release the tickets until the day of the show, even if they are already avaulable. I purchased some tickets and now cannot attend, and the seller will not release the tickets so i can try and sell them. Leaving me holding the bag for $300”
“The worst experience! Ordered 3 tickets for concert, still had not received them by noon the day of the event. I called 4 times, 3 of which i was hung up on and when I finally got a supervisor all she wanted to do was read her "script" to me and tell me the rights of the seller. Stubhub in NO WAY was worried about me the customer. Told me if i didnt have the tickets by 4 pm i could have a refund... the event started at 4 pm so i didnt receive them by then, i would have no way into the event! HORRIBBLE.... DO NOT USE!”
