“I purchased tickets for an event that the original seller never released. I contacted Stubhub 30 minutes before the start time when I was literally on my way to the arena and they replaced my tickets, free of charge, with slightly better seats.”
“The tickets I originally purchased through Stubhub were not the tickets I received from the seller; they were of a lesser value and in a different section. I immediately called Stubhub and reported the delivery of the wrong tickets. They attempted to call the seller but were unable to contact them. Kudos to Stubhub because they provided me with tickets better than I originally purchased. StubHub stood behind their guarantee to the fans and made it right. My only complaint is that I was not able to download my tickets on the date of purchase vs waiting to the date of the event.”
“I bought instant download tickets to the Eagles at the Sphere 1.5 hours before the show at a deep discount. I was nervous since it was my first time using stub hub but it went smoothly and I had a great experience.”
“I rarely buy tickets but wanted to see Jo Koy. I knew from my friend’s experience with StubHub, that it was legit so I used them to get tickets. Smooth and easy transaction, got the tickets transferred to me quickly, and had no issues at the door. The show was amazing, and I’ll definitely use StubHub again in the future!”
“Stubhub came through for me again. I changed the address to receive my tickets at the hotel and didn't change the zip code so they had a Columbia address and a Green Pond zip. Stub hub got the zip code corrected and my tickets were at the hotel when I arrived in Columbia. The seats were great.”
