“Had an issue with the seller not releasing the tickets and not even 5 minutes later StubHub sent a ‘hey did you get your tickets?” I said no and they got me amazing tickets for my event as a replacement. Honestly best experience with customer support ever. I will definitely be using StubHub again. Thank you for giving me my first concert experience and making it the best night of my life.”
“We had great seats and access to the M Lounge with unlimited Food and drinks. We also had vip entrance so overall. These have been the best seats ever.”
“Parking was not at venue. It was .5 mile away. Instructions were not clear. When we arrived where it was the valet cost was $25 flat rate and we paid $50 thru StubHub!!! Never again! I was robbed. To add insult to injury the valet parking at the Kaseyas center ( venue ) was $55 dollars.”
“They took $493 from us—avoid buying from them. Our tickets weren’t delivered on time (confirmed by the box office), so we had to repurchase at the venue. StubHub later refused a refund because we didn’t contact them before the show, even though they acknowledged the delay. We lost $493 plus another $500 on replacement tickets.”
“The tickets were for General Admission but it wasn't clear what part of the arena we would have access to. A more clear explanation would have been helpful.”
