“Great price but it's confusing when you have to go through three levels - StubHub, TicketMaster and the Prudential Center - to access tickets. Needs to be streamlined,”
“The customer service is absolutely horrible. I had an issue selling tickets and before I knew it they were sold at a forth of the price that I paid. I immediately contacted Stubhub , waited on phone for 2 hours to be disconnected. Now, they are charging me an additional $150 saying I didnt post them correctly. I WILL NEVER USE THIS COM
PANY AGAIN”
“I bought a parking pass that showed the venue's address as the location of the lot; however, when I received the parking pass email confirmation, the location was over 5 blocks away. I have a physical disability and the distance is unmanageable. I submitted a ticket with Stubhub on July 16, 2026 with all the details along with sharing the fact I am disabled. It has been over one month and no resolution. The evidence I submitted clearly supports my case, yet Stubhub is continually stating the issue is being reviewed. To take this long to resolve a simple discrepancy is unacceptable. The company's FanProtect guarantee is simply words on their website and a buyer should not feel assured they will be protected. I have included screenshots that details sales page then the actual address of parking lot.”
“Jumped on late the night before the event. Found the perfect seat at a price that worked for me. Transfer was simple and seamless. Will definitely use again.”
“My experience with StubHub was great! Easy purchasing, tickets available immediately. The band was a different story. Yatch music aficionados should come to terms that Yatch music is insulting to many of the musicians that were lumped together under this new “genre”. The concert did not deserve to be at Wolf Trap.”
“AN AMAZING NIGHT! I was very hesitant on ordering tickets from here but im happy i took that risk. Not only did i get to see my favorite band but StubHub made it fast and easy from the payment process to receiving my digital tickets”
“We had a great experience with our event in Atlanta. Our parking place at the State Farm Arena lot was absolutely amazing. I mean it was right there at the front entrance
of the venue after walking about two minutes.!!”
“Since the concert was taking place overseas, I was waiting for the tickets to be delivered to the local address, but the seller failed to send them by the promised date. However, thanks to StubHub securing replacement tickets, I was able to attend the show—even though the seats were a bit further away—and I also received a refund for the price difference. It was a truly satisfying experience.”
