“We purchased tickets 2 nights before the KLOVE Phil Wickham tour and the purchase was a successful transaction from beginning to end! Thank you Stub hub”
“Easy to book easy to pay easy to enjoy the concert! Thanks for releasing last-minute RUSH tickets. You really helped us check a box off the bucket list!”
“Such a GREAT concert and Super Easy purchase experience! The Anthem is an Amazing venue, The Wharf truly incredible and everyone we met was beyond nice! Best time!”
“Got a $30 ticket for a world class event, great view no issues, I was unable to buy tickets on Ticketmaster without unlocking using a code so it was a no brainer, I had most of the row to myself so even though I had an end of row seat I could move across for a better view. Buying on Stubhub still means I have to show the ticket on entry on Tickmaster which never seems to open properly at the event, it's always showing the spinning icon so it's awkward but that's on Ticketmaster”
“Stub hub allowed fraudulent advertising of tickets for the wrong date. The event actually took place a week prior to purchasing my tickets. Did not receive any tickets. Paid $172.00 and was refused a refund.
I’m not finished. I will get a refund. Stub hub allowed fraudulent tickets to be sold and then used their terms and policies as an excuse to keep my money.
I was covered by the protection plan.
They stated I did not notify them that I never received my tickets for a make believe event. I did initiate contact the night of the event as well as the day following.”
“Stubhub refusing to give me my money
I see quite a lot of people have had similar problems with stubhub and now I regret ever selling tickets in their site. I sold some tickets for Kanyes concert in Albania and it said I should expect my payment on the 19th of july. Its now the 18th of August and still no payouts. It says payout pending in all 3 of my sales and whenever I contact support its always the same thing, "We've escalated the case to the inner team and you need to wait up to 14 days for a resolve". Honestly this is stupid, I contacted support again like two days ago and insisted that a supervisor would call me asap. The agent told me a supervisor would call me in a couple of minutes and ended the chat without me agreeing to end it, and of course no call from no one. I don't even know what to do now. Its 3 separate sales and the payout is around 363$.I tried several payout methods, 2 paypal accounts and recently I connected my payoneer card. I can't connect my bank account because when I put my Iban in it says the format of my iban is unexpected and it doesn't take it. I connected a relatives bank account who lives in the UK and still I dont know when the system will attempt a new payout. Honestly this is such an unprofessional behavior from this company and I don't know how to proceed.”
