“I really love Stubhub. I tend to buy a lot of last minute tickets and have used Stubhub quite a lot. Reasonable prices and you can always trust that the tickets will work perfect. Thanks Stubhub!”
“We ordered and paid for our tickets in early March for a concert on Nov 13. We received our tickets on Nov 13 at 3:00 pm. I thought that was ridiculous. For eight months I worried if this was real or a scam. I had a friend who flew here from the East Coast to attend the concert with me. I was quite nervous that the tickets would not be there. To wait that long to release the tickets was nerve-wracking. Not a good plan.”
“I was seated behind a post that should have been talked about in the listing for the seats. Not good. No Customer service and no refund on the tickets.”
“Got us in and gave us all the information we needed on time. Also the cheapest floor/barricade tickets compared to other websites. Definitely worth it.”
“Purchased show and parking for a event from stubhub turned out the parking was more than a mile away. Represented them as being at the venue. Found out ahead of time and contacted them however they were not cooperating at all. Not using stubhub again, ever!”
“I puchased a pair of tickets for a comedy show, and a duplicate charge showed up. They refused to admit it happened and sent me through hoops with not one person apologizing, but telling me I need to wait 4-5 days for someone from financial to even look at the order number and charges.”
“I sold tickets to a concert and got the confirmation that they were transferred to the buyer, I contacted the buyer myself to make sure he got them and unfortunately he didnāt and StubHub never refunded my money”
“They canāt guarantee your seat is not obstructive. Bought tickets that said they werenāt and they were. So called or messaged. They said sorry sense you are at the show already we we canāt help you but also itās our policy and not a guarantee that they arenāt. So false advertising. Iād use anything else. Seat geek. Vivid. These people are horrible.”
