“Stubhub had ticket availability for a show that has been sold out on Ticketmaster for weeks. They were resale tickets but surprisingly very reasonably priced! The show was only a few days away so I had lost hope but figured I’d check one last time, and gave Stubhub a look instead of my usual Ticketmaster site. The reseller immediately sent my transfer tickets and it was super easy to get into the show and through security with them. This was my first time buying on Stubhub and by this experience, it won’t be the last!”
“You keep emailing me asking for pictures and a review with no option to unsubscribe, acting as if *I* STILL owe *you* something additional after those service fees you charged. Our business transaction has concluded.”
“In the end I ended up with great seats at a fair price. Having said that the process to get there was not ideal.... I used the guest registration and have since been getting lots of emails from stubhub. It seems like the only way to resolve this is to sign up for an account. I also had to setup a ticketmaster app on my phone to try to get the tickets but they ended up being through an email afternall. The fees were also quite high.....”
“StubHub is horrible about refunding your money if an event is cancelled. They sell their tickets to Ticketmaster so it's best to just purchase your tickets from Ticketmaster to cut the middle man. I have been trying to get my my back for weeks and have filed a complaint with BBB.”
