“Again, I get my order incorrect. I ordered (2) footlong roast beef subs. Asked for Artisan Italian bread, 50% more beef, extra lettuce, extra tomato, extra mayo. I asked for no cheese and no onion. Onions were deleted but cheese was added. No extra lettuce. No 50% extra beef. No extra mayo. Appears extra tomato. To be noted, this was the Subway at the Kalispell Walmart. Guess I need to get my subs at Jimmy John from now on!!!!!!!!!!”
“Horrible service. Unfriendly staff. Filthy outdoor dining area. I told the worker about the filth and she said it was ok..... also there was a language barrier. I wrote an email to corporate and no response. This was a week ago.”
“I went to the subway at 2655 East Bay drive suite 8 in Largo Florida Subway number 7542 phone number 727-530-5512 I ordered three sandwiches two of them were clubs it was supposed to have the roast beef the ham and the turkey on it and all the stuff that we asked for and there was another one that was a different sandwich we had lettuce on two of them when we got home it was not the sandwich that we ordered we had no ham no turkey and it cost me $42 we had lettuce on two of them like I said myself and my nephew an hour after eating it we're so sick that we were both down for the count the other sandwich was good that person did not get sick I advise people to do not go to that restaurant he's a rip off he doesn't give you what you ordered and then he makes you sick I am still recovering from that sub please be careful and I will write to corporate and let them know exactly what happened he is rude disrespectful to the customers and I will never eat there again.”
“Subway 15355 Preston Road, Frisco, TX horrible el servicio, se molestó hasta porque no quise ningún aderezo. Luego porque le pregunté que tamaño salía el combo, en serio que es la primera vez en un Subway que encuentro una persona tan aborrecía y mal humorada.”
“Wife and I went to Subway in Fairmont BC. I wanted to try a bowl which I was very disappointed. The portion was very small and priced as much as a foot long sun. Half the portion. The bread on my wife’s foot long sun was a week old and very crusty. Won’t be going there again.”
“I was just at the store on 5456 Franklin ave 46239. I purchased two sandwiches of 8.70 however l didn’t have my glasses on and I gave a 59..15 tip. Before leaving the store two of the ladies pointed this out to me. They void the transaction and assisted me with my order. I just wanted whoever received this message. I appreciate your honesty.”
“Subway is a good place to grab healthy food. I worked at subway at as a weekend store manager and saved $10,000. So, it is also a good place to work and learn financing, money management, and customer services. This is essential for young adults to learn and grow into mature and productive members of society.”
“bough 2 sub's the meat on both hardly there the cheese 3 slices the veggies are soft the sauces were watered down it was the worst sandwiches i have ever had”
“I rarely give negative reviews for ANY establishment because every now and then, service organizations get it wrong and make mistakes. We’ve all been there — and typically if there is an issue the restaurant’s food, they will fix any concerns without negative conflict. That’s just good customer service right? Well my experience today at Subway in Santee at Town Center Plaza left me wondering what is going on with people today! I’ll say upfront that I understand an establishment has to make a profit to stay in business, that’s a no-brainer. I also understand there’s are a lot of expenses to keep yourself in the black. That said, here’s my situation: I love healthy food so I order lots of veggies on my sandwich (plus I love that “crunch” ya know)… so using the app I ordered a footlong tuna with my favorite veggies: lettuce, onions, green pepper, pickles & jalapeños. In the app there’s an option for regular, less or more. I checked “more” on my veggies. But when I got my sandwich it had minimal veggies. Look for yourself in the pic — I mean 3 jalapeños. 2 tiny slices of tomato, 2 pickles. C’mon now I get cost-control but this is really not ok. So I took my sandwich up to the counter and showed my receipt and asked the employee if she was the one who made my sandwich. She was. When I asked why she didn’t put “more” on the sandwich as I had put on the order, she told me that (more) veggies cost extra. I was a bit drawn back as I understand things like bacon, guac, extra cheese is extra… but it clearly has a checkbox for more veggies on the app! At no charge! I explained this to her and asked her to put a few veggies on a plate/wrapper and I would just add them (myself) to the sandwich as I didn’t want her to have to waste the sandwich she had already made. She said if I wanted more veggies I could order a salad with veggies and it would cost me. Again, I was a bit bewildered as she explained “their” process and said to me that what she gave me is the standard (max) amount of veggies they put on a sandwich. So I kindly asked again for her to think about what she was saying and to just put a few more veggies on my sandwich. She flat out refused. So I told her that i was unsatisfied and that I was going to leave an honest (bad) review … and here it is! To all you sandwich-lovers out there, I would stay away from this Subway in Santee as it’s clear you don’t (and won’t) get your money’s worth here — not to mention the staff is rude and uncaring. To note, the customer behind me asked for a water cup for her elderly mother and they refused her a cup and told her they don’t have any water cups… Wow!”
“Where Everybody Knows Your Name (and Your Order)!
Amil and his amazing team at Subway #43674-0 on Elm Hill Pike in Nashville, TN, are simply the BEST!
From the warm, friendly smiles that greet me the moment I walk through the door to the fact that they already know my order before I even reach the counter, they consistently make my day—and sometimes my entire week!
It’s like walking into Cheers, where everybody knows your name (and in this case, your favorite sandwich)! 😂
Their exceptional customer service, positive attitudes, and genuine kindness make every visit feel personal. It’s refreshing to experience a team that takes such pride in making customers feel welcomed, appreciated, and valued.
I genuinely look forward to my weekly Tuna Tuesday, not just for the food, but for the wonderful people who make the experience so enjoyable.
Amil and team, thank you for proving that outstanding customer service is still alive and well! You have turned an ordinary lunch stop into something I look forward to every week. Keep up the fantastic work! 👏🏽💚”
“Service was excellent! The food inside the sandwich was good; however, the bread was not fresh. I'm sure it was made today, but how long did it sit? Since this is the second occurrence and with two types of bread - I doubt I'll be back.
Now to sweep up all the bread crumbs from the floor!
The location was in Windsor, WI.”
