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Thorntons Reviews

3.1 Rating 47 Reviews
49 %
of reviewers recommend Thorntons
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customercare@thorntons.co.uk

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The items arrived quickly and as ordered.
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Posted 7 years ago
The website was easy to negotiate and the prices and offers were fantastic. I managed to get all my Christmas chocolate at a reasonable price and delivery was only two days later. Fantastic.
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Posted 7 years ago
Very happy! Polite and super customer service and even pointed out a prize draw that I could enter that expired the next day.
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Posted 7 years ago
The chocolate were great I give them as a gift ,my sister loved them
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Posted 7 years ago
All products available online and with amazing deals such as any 5 items for £20. Free delivery to all spending £25 which was very quick and with no breakages. I also qualified for a free box of chocolates which was very handy and all my purchases were customised free of charge. A very good service with excellent offers and delivery free.
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Posted 7 years ago
I like the flavours in Thorntons chocolates, and they arrive promptly and in good condition. However the selection of flavours you can get in bags is getting more limited each time I shop there. You used to be able to get lemon mousse and vienese truffles in bags and now you can't.
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Posted 7 years ago
They sent the chocolate. But. They sent it in a wastefully large box and it took a long time to be shipped
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Posted 7 years ago
Thorntons is rated 3.1 based on 47 reviews