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Three Reviews

1.6 Rating 158 Reviews
15 %
of reviewers recommend Three
1.6
Based on 158 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 58%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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i am Three customer from last 10 years, i have sim only contract and paid every Month £10.78 never stop my payment ever they charge me £31.00 in May 2024-after i paid- i try to complaint but Mr HARSH KANOJIA from complaints department did not submit any complaints 240512102269646 and reject to forward to escalation team, if i asked why - the answer is i can complaint by Ombudsman - my question is " IN INDIA BASED CUSTOMER SERVICE ARE THEY QUALIFIED FOR UK CUSTOMER SERVICE ? the customer service from three need to be urgently upgraded and "Mr HARSH urgently need a customer service course and review, reason: The complaints is healthy method for every company to find out there "Errors" resolve it to upgrade the bateter system.
Asked by Mehwsih K (7 months ago)