Tkmaxx Reviews

Name: Tkmaxx
Rating: 3.05

3.1 Rating 234 Reviews

51 %

of reviewers recommend Tkmaxx

Company Reviews

Questions

Metrics

3.1

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Suzy

FionaM

Tkmaxx 1 star review on 25th September 2021

Laura Nagit

Tkmaxx 1 star review on 6th September 2021

Ria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are helpful and good value for the money”

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Posted 7 years ago

“Good friendly helpful staff”

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Posted 7 years ago

“Thanx to Pam the store manager of Crystal peaks store for giving me a refund on my garden loungers on Sunday 22 Oct she was so understanding and good at her job I thank her so much I love shopping there the staff so nice cheers for help x”

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Posted 7 years ago

“Cool and quality products”

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Posted 7 years ago

“Good price”

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Posted 7 years ago

“Great choice, great quality and I can purchase items I cannot get at most stores. Go there often, love their prices and range of goods.”

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Posted 7 years ago

“Cheap designer clothing”

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Posted 7 years ago

“shop looked like it was hit by a hurricane”

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Posted 7 years ago

“shop looked like it was hit by a hurricane”

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Posted 7 years ago

“I go in store at port glasgow or when am in margate go into tkmax at westwood shopping centre to buy my jeans shirts t-shirts and i am very happy with all my items from these 2 stores.”

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Posted 7 years ago

“Looking for presents that are different tkmaxx offers a wide range of alternatives to suit all budgets????”

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Posted 7 years ago

“constantly changing stock- always worth a look in the homeware dept”

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Posted 7 years ago

“Excellent choice of all sorts of items. I usually shop there every 2 - 3 weeks and I always find something I was looking for. I am always being complemented by the choices I have made - I bought many decorative items from TKMaxx - they are always of very good quality and have already lasted many years. Just recently I bought a large wall clock with roman numbers and TKMaxx had a choice of many colours which was fantastic. I wanted a grey surround which they had on offer and this clock really complements my blue and grey striped cushions. I am now looking for white side tables to place near my couch which I am sure I will find one day, too. I always find what I want or need there, it just takes a bit of patience. Highly recommend TKMaxx. To exchange an item is never a problem and staff are always polite and helpful. I can not wait to see what is on display near to X-mas time as I always find something interesting to give as a present Prices compared to other shops are of excellent value.”

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Posted 7 years ago

“THEY STOCK GOOD VALUE FOR MONEY HOUSEHOLD GOODS AND CLOTHING”

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Posted 7 years ago

“I was able to purchase products that were not available in other stores”

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Posted 7 years ago

“Online ordering terrible! Do not shop on their website. After messing up my order first time, on the second one they sent me the wrong sizes. As compensation I was offered my postage money back and a"sincere" apology. Appalling service!!!”

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Posted 7 years ago

“The choice of clothes and the staff team are excellent”

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Posted 7 years ago

“Online shopping is terrible!! Wrong items arrived. Slung into the packaging. Bags all split and half open. Wrong sizes sent and no care taken at all, items all thrown in with no care. No response from customer services. Disgusting. Avoid!!!!”

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Posted 7 years ago

“Tkmaxx have a new website and it is truly awful. There was nothing wrong with the old website, it was easy to find things and order. Whoever designed the new format should go back to the drawing board. It seems I am not the only critic of this.”

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Posted 7 years ago

“Good website with excellent discounts and quality clothing available”

Helpful Report

Posted 7 years ago

Tkmaxx is rated 3.1 based on 234 reviews