Tkmaxx Reviews

“ I am furious at this shop, I shop regulary in-store and online, but on this occasion am very upset, I have ordered 1 bracelet for myself and my mum loved it so much that I placed another order with a pair of earrings, when I opened my package 2 boxes but the bracelet box was empty which means no bracelet! When I contacted customer service they were not able to help me!!! And that it was sent to me but cant proove me that bracelet was inside the box!! I lost £80 very very angry!!! ”

“ Customer service did nothing as i had obviously paid cash and didn’t have receipt as i had bought it 8/10 weeks before using it. ”

“ In February I was travelling I've bought a suitcase from TK maxx when travelling the zip fell I'm having to buy some strap to hold the suitcase today I went back to take a marks with all my invoice and a warranty they refused to replace the bag the manager was very unhelpful didn't show any compassion no respect very poor service I will not go back anymore to Tk max Scarborough ,after more than 17 years buying in the shop. ”

“ Horrible service from such a rude woman at the till m. Customer services weren’t interested, I guess they’re taking too much money to care. ”

“ day 7 I contacted Tkmaxx custemer service again they said sorry just wait. ”

“ day 7 I contacted Tkmaxx custemer service again they said sorry just wait. ”

“ The service was always good at your Brighton store. ”

“ Bad manager is Henry from Forest Hill Chase ,the idiot didnt give me the job when im perfect for the job 20 years of customer service high end Retail work,available anytime perfect person for the basic job,Henry from Forest Hill Chase needs to go maybe he is a racist. ”

“ Ordered 2 items both arrived damaged. Been waiting over 3 months for a substantial refund customer service do not care they just want to get you off the phone. ”

“ Tk maxx customer service is terrible, basically sending the same message every time I contact them, that they will get in touch with courier within 48 hrs and thats it. ”