Tkmaxx Reviews

Name: Tkmaxx
Rating: 3.01

3.0 Rating 238 Reviews

50 %

of reviewers recommend Tkmaxx

Company Reviews

Questions

Metrics

3.0

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me and my mum visit the Leeds rd store in Huddersfield most weeks ..the staff are always helpful and so friendly..love the store but a member of staff there goes above and beyond ..her name Ayesha ..always friendly ,can't do enough for you ...we go usually once a week or more and enjoy the shopping experience..all the staff are lovely ,the security team too always happy to chat and help out ..a joy to shop there ,my mum is in a wheelchair and access is good too”

Helpful Report

Posted 7 months ago

“I went today to pick up a few gifts the gentleman (Ghali)that served me was so helpful and pleasant with a good sense of humour some of my items didn’t have a price. He was quite happy to go and find a price out even though they were quite busy.”

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Posted 2 years ago

“According to Armarni the "just emporio' range being sold which comes up with the armarni stuff in tk maxxs search bar ,doesn't belong to armarni range according to customer services at Armarni infant of you Google just emporio it comes up with cheap pants on Facebook so what is just just emporio and are people being deceived into thinking it's real atmarni ?”

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Posted 2 years ago

“Offers a huge choice on basically everything, great prices but lacking severely in customer support & service experience.”

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Posted 5 years ago

“A shopping experience like no other!”

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Posted 5 years ago

“Being served by Megi again in Cowley store. Brilliant customer service, she makes you feel very valuable customer. 👏”

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Posted 6 years ago

“I found something I wasn’t expecting to find”

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Posted 6 years ago

“Good prices, great selection, conveniently located in city centre. Good returns/exchange policy.”

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Posted 6 years ago

“Variety and good value”

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Posted 7 years ago

“A wide variety of products available on the website and easy to navigate. I like the different delivery options and the free home delivery with orders over a certain amount.”

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Posted 7 years ago

“Great brands and their prices are very competitive.”

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Posted 7 years ago

“They sold me things I didn't know I wanted”

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Posted 7 years ago

“Cool and quality products”

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Posted 7 years ago

“Good price”

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Posted 7 years ago

“constantly changing stock- always worth a look in the homeware dept”

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Posted 7 years ago

“THEY STOCK GOOD VALUE FOR MONEY HOUSEHOLD GOODS AND CLOTHING”

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Posted 7 years ago

“Good website with excellent discounts and quality clothing available”

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Posted 7 years ago

“Friendly and profesional customer service”

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Posted 7 years ago

“Always find interesting and unusual gifts at tkmax”

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Posted 7 years ago

“Love TKMaxx , its all about customer service ;)”

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Posted 11 years ago

Tkmaxx is rated 3.0 based on 238 reviews