Tredz Reviews

“ After taking it to be serviced I was informed that the chain was too long, the front derailleur cable was the wrong one and the internal routing was really bad and causing the front derailleur to be incredibly stiff to move. ”

“ Same answer, they don't have control on courier service. ”

“ Very disappointed by the state of the bike to say the least, but I took it in for a service after doing 60 miles. ”

“ I placed an order for an ebike and Tredz priced matched it for me. When they found out I was getting £600 off the bike Tredz cancelled the order down and wouldn't give me a reason. So now I will buy the bike from the other web site shop. Poor Customer Service ”

“ Terrible service where the staff don't read correspondence from the customers. ”

“ Tredz customer service extent was to leave a note on my door and ask the driver to leave the £1000 bike somewhere or ask a neighbour if they wouldn’t mind taking it in ( sure because people don’t mind having a full size bike in their front door ). ”

“ It has lots of dirt marks and a couple of scuff marks which is very unimpressive Their customer service team were not very helpful, offering a 10% voucher however I hardly shop with them and they seemed to think it was a minor issue. ”

“ Customer service is abyssmal, rude and obstructive. ”

“ Really Disappointed with there service, I would highly recommend going elsewhere, I ordered the Giant Trance 3 & Garmin Dirt Bundle from Tredz in October, I ordered the bike to come as soon as it was “prepped” & the Garmin for next day delivery! The next morning I was expecting an email from FedEx/ TNT about the delivery of my Garmin, the afternoon came round and still nothing. ”

“ I ordered a dry robe and didn't fit so returned it for a refund and after 10 days of waiting still no funds back to me, appalling appalling appalling don't use this site customer service is horrendous and still awaiting refund. Never use again that's for sure... ”