“
BIG MISTAKE purchasing from an online source with no local stores for heavy and bulky items. Very poor after sales and disinterested customer service. Bought a huge tent which needed to be returned as unsuitable. Very bulky and heavy and they just said sort your own courier out or take it to nearest store hours away. No idea how much it weighs etc and few couriers would take such an item. I expected better and we wont be back.
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posted 6 years ago
- peter
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I placed an order on 19th August, as it still hadn't arrived 10 days later we phoned customer service.
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posted 6 years ago
- Hella
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I ordered a camping table a week ago to be delivered to local store ( which has not yet be fitted out) , rang to change delivery details, 3 calls 3 promises to call me back after they had contacted the warehouse, you guess it 3 broken promises. A retail and service company, they do not have a clue. Shop elsewhere.
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posted 9 years ago
- brian
