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VIPAuction Reviews

1.3 Rating 99 Reviews

8 %

of reviewers recommend VIPAuction

Company Reviews

1.3

Based on 99 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Customer Service

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Email:

support@vipauction.co.uk

Location:

Sophora Media Ltd 145 157 St John Street
Londra
EC1V 4PY

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I'm having problems with them as well after bidding for an iPhone. I paid £59 for bids and unwittingly paid another £59 so they have £118 of my money. It has been a battle trying to get it back. So after three weeks of emailing to and fro this person called Laura from customer services has asked me to close the Paypal dispute I opened against them. So if I do that I can receive a refund of £50 allegedly. I asked her if she thought I came up the clyde on a f*****g banana boat and that I would close the dispute once I receive my refund. I've written another twice demanding my money back and she is not answering. What do I do? I've written to Resolver, but no answer from them. I'm going to try my bank and get them to deal with it. Really angry with these scamming MF's.

Asked by Briar (4 years ago)

why have you charged me when i have not received anything, looks like a scam. ifit is i will send a team to sort you out.

Asked by David Dilworth (4 years ago)

how do I unregister from VIPAuction

Asked by Syed Shah (4 years ago)

Do not use this site trying to rip me off of 500 pound I won I phone8 did not get it 5p I had lowest bid hours later someone else had lowest bid at 6p

Asked by Tony (4 years ago)

how does it work?

Asked by marykyle (4 years ago)

V.I.P.AUCTION I ORDERED IPAD ON 28APRIL 2O2O AN HAVE NOT RECEIVED IT YET CAN YOU SEND ME CODE TO SEE WERE IT IS IN TRNSIT AS YOU TOOK £59-0 OUT OFF MY ACCOUNT N I ORDERED I PHONEON 9MAY AT 11-30pm AN £105-68 CAME OUT OFF MY ACCOUNT TRAVEL CODE FOR IT AS WELL AN IF NONE OFF THESE ARRIVE SOON MY BANK WILL BE GETTING ME MY MONEY BACK IM HOPPING I HERE FROM YOU VERY SOON ON THIS MATTERAS IVE WRITTEN TO YOU FEWDAYS AGO AN NO REPLY THANK YOU TONY MURTAGH.

Asked by Tony (4 years ago)

I want to cancel my oder using my vanquiz credit card

Asked by Pilarisa Dewar (4 years ago)

I have read the reviews seen your comments are you genuine. Normally things that sound to good to be true are

Asked by Colin Salter (4 years ago)

I WANT TO CANCEL MY ACCOUNT WITH VIPAuction HOW DO I DO THAT I HAVE CHANGED MY MIND ABOUT STAYING WITH THIS SITE.

Asked by TOM JENKINS (5 years ago)

I WANT TO CANCEL MY ACCOUNT WITH VIPAuctions but i cannot find a way of contacting the company i would be grateful if someone can help me many thanks G

Asked by gladys (5 years ago)

When I signed up for the vip auction I was a payment of £59 well your company took two payments of£59 out of my pay pal account without asking me I have also tried to go back into the auction but they won’t accept my email or password I have also tried to make a phone call but have had no luck in speaking to someone regarding this matter will you at least email me letting me know why you took two payment out of my paypal account without my say so please do the right thing by me Margaret Nimmo

Answered by Margaret Nimmo (5 years ago)

I want to cancel my VIPAuction account but how

Asked by Paul Butt (5 years ago)

i would like to cancel my payment of £59 made through PayPal today please

Answered by keshav pai (5 years ago)

I hope you will refund me the money back into my pay pal account as you took two payments off me instead of one also I can’t get back into the auction as you have stated I have give you the wrong email and password I really don’t no how this could happen as I use this password all the time Margaret Nimmo my password is Mnimmo2745@gmail.com

Answered by Margaret Nimmo (5 years ago)

How can I contact you. I want my money back but I need your contact number now

Asked by Ursula (5 years ago)

i want my £59 paid through PayPal back please

Answered by keshav pai (5 years ago)

How can I contact your company when I can’t get through on the phone I am very disappointed that I can’t speak to anybody regarding my situation Margaret Nimmo

Answered by Margaret Nimmo (5 years ago)

How can I contact you? I tried to register last night. Now you have my money and yet you won’t even allow me to access your site, never mind get involved in an auction. I’m told my details are wrong. Please email me about this so I can get started. You seem to have a lot of bad reviews. Please don’t force me to add my voice to theirs. My name is Linda Segal. My email address is shinyeyeslin@icloud.com. I await your speedy reply and resolution.

Asked by Linda Segal (5 years ago)

I have been charged £59/-twice (£180/-)within minutes,paid by PayPal,today.I did not understand about this auction business.Iam 80 yrs old.I immediately tried to phone VIPAuction but their phone line at the other end was coming as dead line every time.I tried several times.I am trying to get help from PayPal,I have sent several emails,but so far no positive reply.I hope PayPal will definitely help for this situation.Otherwise PayPal will loose respect & customers.

Asked by DrSurendra Singh Bhatia (5 years ago)

recently i got ripped off (90 dollar) by this compagnie but the probleme this scamers are advertising by msn.ca ……….thats craziness as hell …. but i didn t give theme my full real last name how can i get my money back ?

Asked by HR (5 years ago)

I entered my name n email address, paid £59 on my credit card, there after site collapsed. I need £59 refunded immediately as I am not fully registered without password.

Asked by Yashvin Patel (5 years ago)

Submit a fraud case against company stop all money going out to this company tell if bank this money was taken unauthorized I had a lucky escape after days of typing emails and talking on the phone to payPal I managed to GT my money back

Answered by James walker (5 years ago)

How do you cancelle as I don't wish to take part after reading reviewes and any way I have not aclue what to do

Asked by Emlyn jones (6 years ago)

How do you cancelle as I don't wish to take part after reading reviewes and any way I have not aclue what to do

Asked by Emlyn jones (6 years ago)

SCAM. I did NOT sign up for the "VIP" auction, then suddenly £59 was debited from my Paypal account. I have internet history to show the jump from browsing to payment made - NOTHING in between. I contacted Paypal, who have refused to do anything. Sophore Media have refunded £39 - deducting £20 for "admin" as per their "terms and conditions". As I did NOT sign up for anything, the terms and conditions are irrelevant. THIS IS A SCAM. Do not even look at this site. Will attempt to contact Paypal to sort this out as I thought I was "safe" using Paypal. Never again.

Asked by anthea dore (6 years ago)

I had same issue.i GT a email from PayPal telling me about suspicious activity! I told them it was not me who had authorized this payment of 59.00p next day they told me I was not getting a refund as there seems to be no fraud case I hit the phone after a day of arguing with PayPal they looked into my case again have only just GT a email now telling me there going to refund how are others like your self going to recover ur money which is stolen?this site needs taken down I do hope u GT ur money back

Answered by James walker (5 years ago)

I would like a refund

Asked by John simpson (6 years ago)

It just happened to me.i contacted PayPal and opened a case to GT refund they say no .I don't have a VIP password wouid u by any chance have a email address?how did u GT on?

Answered by James walker (5 years ago)

Absolute scam. Paypal are useless, cant get a refund, bastards

Asked by Rod (6 years ago)

Reopen it dispute with PayPal you did not authorize this payment! I had the same issue after reopening my case PayPal did or did say that they are going to give me my money back this VIP Auction site is a scam

Answered by James walker (5 years ago)

I did’not ask nothing to you why you take my money? I want back 59 Euro, maybe is a mistake

Asked by Antonina Berardi (6 years ago)

The same happened to me.paypal wouid not give me my money back I have no way of contacting this site wouid u have a email address?u might be able to send on please.ps did u resolve ur case?

Answered by James walker (5 years ago)

I want to get in touch with VIP auctions as I was debited with £.118 (2 x £59) by mistake. That was not my intention. I am 83 yrs old and didn't understand the system. I would like to cancel my account and get a refund. Does anyone know how to,go,about it. Should I write to them?

Asked by Anita Haworth (6 years ago)

I wish to cancel this account as i miss understood i have been chaeged £59.00 and did not buy anything I am a 69 year old pensioner and cannot afford this so could you please refund the payment you have already received thank you

Asked by Terry Nelson (6 years ago)

VIP auctions give me £59 back or the police become involved, scammers

1 Helpful Report

Answered by James Kelly (6 years ago)

Is this auction real or have i just wasted £50 yes/no??

Asked by Paul Roberts (6 years ago)

I am 75 , I unintentionally paid £59.00 twice the money was taken and I cannot afford this please refund my money and close this account

Answered by paul David (6 years ago)

i unintentionally paid ?59 although i di not find anyting i wanted .beeing retired aged 85 i cannot afford this could you please refund

Asked by john garton (6 years ago)

I unintentionally paid £59.00 i am 69 years of age and cannot afford this could please refund the payment thank you.please could you cancel this account as won’t use it thank you

1 Helpful Report

Answered by Terry Nelson (6 years ago)

Who do i contact to investigate them for stealing my money?

Asked by Sandra Haydock (6 years ago)

I'm not letting them away with this

3 Helpful Report

Answered by James Kelly (6 years ago)