“My first purchase from Wallien was great! The size guide helped so much, delivery was quick and I love that my springsuit came in a little protective bag. New fan!”
“Ich kann nicht nachvollziehen das man den Kaufbetrag nicht komplett erstattet bekommt. Ich habe die Ware am 14.02. zurück gesendet und immer noch keine Erstattung erhalten.”
Dear Steffi,
Thank you for your feedback. I'm sorry to hear that you are not satisfied with the fit. This can happen, of course, and you can always return your product if you don't like it, like you have done. We processed your return in our warehouse when it came in and processed a full refund. I was surprised that you opened a case with PayPal without contacting us first. I don't really know how we could have this better. I have sent you a personal email to discuss this further.
“Bin super zufrieden. War anfangs skeptisch, welche Größe ich bestellen soll, aber der Size Guide war total genau und letztendlich hat mein Springsuit perfekt gepasst. 5 Sterne aus Deutschland 🤩”
“I am absolutely thrilled with my experience with Wallien wetsuits! These wetsuits are beyond amazing; they feel like a second skin on my body. What truly sets them apart is their inclusive design, perfectly tailored for women of all shapes and sizes. Not to mention, I am deeply impressed by their commitment to sustainability – it's incredibly refreshing to find such eco-conscious products. And let's talk about comfort – these wetsuits are next-level cozy! The array of beautiful colors is just the cherry on top. I am over the moon to have discovered Wallien wetsuits; it's a match made in heaven! Love, love, love – couldn't have said it better myself”
“I wore my new swimsuit during a sunrise swim this February in Barcelona, and it was amazing. I felt incredibly comfortable, ready to tackle any challenges such as jellyfish or strong sunlight during the summer.”
