“I phoned company and told them which shower suround I wanted and gave measurements of my shower tray that was only a year old therefore I wanted to utilise it to save money. I asked if it would fit the gentleman took a few minutes and came back to me and said it would fit but with very little tolerance. It fitted perfectly and the bathroom fitter who fitted it said it was very high quality and the best he'd fitted and was going to recommend this company to future customers. If you're wondering why I needed a knew shower surround on a 1 year old tray it's because the 1 year old shower surround fell apart. You get what you pay for.”
“Really excellent service and pleased with the product I bought. I rang the Sanctuary Bathrooms having been let down by another supplier at the last minute. The team were great being able to confirm they had an item in stock and when I said it would be amazing if it could be dispatched quickly they managed to get it shipped to me quickly and even rang me back later that day to confirm details of the almost immediate dispatch. This was totally unprompted and above and beyond service which made a difference. Thanks!”
“Great company to deal with nothing is a problem everything delivered on time. The quality of all items was just as requested will definitely use again.”
“The delivery was on time, and now the shower enclosure and tray are fitted, I am extremely happy with it. The installer also commented on how good the quality of the unit is.”
“Great honest company ! I had a small wait on a couple of parts of my order but totally acceptable in the current climate . And they were totally upfront with delievry times. Quality items. Would highly recommed A*”
“There was a chip on the bath we received. I identified the problem and send pictures 3 times to them but i had no reply. I can understand that covid was not helping but at least acknowledging receiving our email with the pictures would have been a nice gesture even if you are not willing to fix the problem about the bath. My wife and I were also 99 percent sure that we ordered a the bath panel with the bath only to find out it was not in the delivery. Obviously when looking at the receipt, the front panel was not mentioned on it, despite the fact that we verified a number of times that the panel was included because we were looking for the best price possible for the bath and panel combo. Overall, we had a really bad experience with sanctuary bathrooms and will not recommend them to anyone.”
“Amazing service from Sanctuary bathrooms to go in hand with their quite frankly extremely low prices!! They organised a replacement glass door for my bathroom cabinet without question and have been a real pleasure to deal with.”
“Lovely products and wonderful customer service. I messed up my order and had to change various items - the staff were helpful, friendly and patient with me and sorted everything out. Delivery went on time and without a hitch. Would definitely recommend!”