“After Reading the reviews I was really worried I wasn't expecting the delivery to be on time or delivered at all .but it was the opposite good communication by email & text & app during every stage of the transit & delivered on time”
“Read the reviews and was horrified - anticipating a terrible service...
IT WAS JUST THE OPPOSITE - EXCELLENT SERVICE - PROMPT -
NOTHING TO COMPLAIN ABOUT..!!”
“A big shout out to Mark from the Bradford depot who was very helpful and accommodating to a last minute change today, my parcel was delivered smooth and efficient with no issues.
Thanks again Mark if only all drivers where as helpful as you have been.”
“A little out of time slot. Than on the app. To be expected traffic not always perfect. No inconvenience as I was in all day anyway. Driver very polite and helpful.”
“After reading the negative reviews I was really worried about my delivery. But I had a great experience with XDP. I received an email and a message several hours before the item arrived, so I didn’t have to cancel my work on the day. The item arrived on time and when the courier took a picture I asked him to put it inside the flat ( it was a bath screen from Amazon) as it was very heavy for me to carry it on the stairs. He kindly did and I’m very impressed with the company.”
“My order arrived at the depot on the Saturday of the Easter weekend and was delivered on the Friday of the next week. The driver text me with delivery times the night before and everything was delivered on time and in a great order. Very pleased after reading such poor reviews.”
“Excellent speedy service. 40kg parcel sent from London to Cardiff in 48 hours. Good tracking app also. Highly commended. Good comms from driver ehen nobody home and took it to a neighbour. Would use again.”
“Five stars and i have not even Received my page and the Reason for that is because how fast they responded to my emails and help for what i needed change out”
“Kieran dropped of my 6 chairs zdbvfa 050854 within time allocated by app, expected Friday but with present situation dident arrive till today ,but app was quite clear on keeping me updated. Delivery driver very curtious and handled my items with care. Thankyou.”
“An initial hiccup with initial delivery as my postcode may have been too new to find via Google maps. However, thanks to Maria on Livechat and the delivery driver the following day everything went to plan within the 2 hour delivery slot. (Not the 7am to 7pm slots you tend to get) a credit to the company.”
“Loverly delivery driver arrived at my address today from the Ashford depot with my package from wayfair , he was very polite , arrived on time and very helpful .”
“First time delivery and couldn’t fault them. I was REALLY worried the package wouldn’t arrive after reading all reviews. I called Motherwell on Thursday as app was saying bed was there. The lovely lady on the phone said it wasn’t even in the country yet which got me more worried. I changed delivery date to Monday and asked for it to be delivered ASAP. Received an update on Monday morning and text to say it would be delivered. Tracked the drivers and the tracking was spot on ! 3 packages delivered in perfect condition. The driver did say I was lucky to receive it all together as some stuff sits in the warehouse for 5-6 weeks ! I’m in Fife Scotland if that makes any difference but I couldn’t fault the service. Package ( a super kingsize bed) ordered from amazon.”
“No problems whatsoever.
Sure it wasn’t the fastest service, but it arrived on time. We are also in the midst of a pandemic...
Website could probably do with a freshen up.”
“To be fair after reading all that reviews i was wondering if i will receive my parcel and yes i received in full driver was really nice and kind i could track parcel from beginning of postage . Thank you”
“10/10
Great service and delivery by XDP. It was swift and on time as estimated by the morning text reminder. Liam from W. Yorkshire was the XDP courier who delivered my fitness equipment, he was an absolutely super guy who moved all the heavy parcels by himself. I tracked the delivery on the app and then as my gates were closed he called me when outside to open them. He was very professional and safely dropped my fitness equipment off and closed the gates on leaving. He rang after to explain that he had closed the gates. After seeing all these negative reviews I was pleasantly surprised to have my parcels delivered safely and on time. I emailed the company in the morning to ask about changing the delivery slot and they responded back on the same day kindly explaining that they unfortunately couldn’t due to the route. 10/10 Well Done for delivering XDP!”
“Honestly can’t fault this delivery service. We read all the reviews and was a bit scared. I emailed the deli every company within minutes they replied. Our delivery driver was so polite and helpful. Would defiantly use them again :)”
