Yoox Reviews

“ Worst Site ever, shipment don't arrive, and they give you hard time with the refund (Until this day have not received my refund), and last but not least worst customer service ”

“ The worst part is, I haven’t even received the item yet! When I contacted customer service to request a price matching or a refund for the price difference, they refused to accommodate my request. ”

“ The customer service responds to my emails, but their replies seem robotic—no matter what I ask or say, I get the exact same response. ”

“ 'd like to describe the shocking and outrages situations that I've been experiencing from Yoox customer service from the last 8 days. ”

“ SCAMMERS !!! do not order from this place . items are fake customer service is a horror show you will lose your money . they will never ever respond ”

“ they sold me fake nike's. the quality was apparent on arrival but they assured me that the sneakers are real. 2 months in in super warm and dry weather the shoes are completely ruined. ive had the same model before and wore them for 2 years with no problem. horrible customer service. tried to leave the review on trustpilot they blocked saying photos is not enough proof. i wonder why proof they want lol. possibly working together too. ”

“ Order number: 1004Y734B24141 I sent photos to customer service and was asked to return the incorrectly delivered item. ”

“ When I addressed this with customer service I was told it wasn't their problem and they were not taking responsibility, that according to their "investigation" the item was as pictured and described, which was absolutely false. ”

“ The custom is service is awful. ”

“ Their customer service is only there to explain they have no intention of serving you. ”