|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier, Postal Service
|
|
Average Delivery Time
|
Over 7 Days
|
|
On-time Delivery
|
Greater than
66%
|
|
Accurate And Undamaged Orders
|
Greater than
78%
|
|
Customer Service
|
|
|
Communication Channels
|
Email, Telephone, Live Chat
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Yoox:
YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.
