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Zooplus Reviews

4.0 Rating 134 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
Rated 5 out of 5 stars Updated 10 hours ago Review removed Excellent customer service Having bought from this company for the first time in June this year for the prescription diet food for my cat, was delivered the next day. I was so impressed by the quickness my order so I did make another order for my cats prescription diet food on the 6th July which was delivered the next day.
posted 1 year ago - Anonymous
Excellent well priced service, quick delivery
posted 3 years ago - Natalie
I had bought extra 12kg bags of low fat dry dog food for my large dog because of covid-19 and Brexit, unfortunately my dog has died of pancreatitis and Zooplus has agreed to take back the last five bags and refund me. That is what you call customer service. I have bought different items from them and would recommend them
posted 4 years ago - Den
Fabulous service and quick delivery. Nice surprise present for Dodger (lasted 5mins with Dodger the Jack Russell). Would not hesitate to use again and recommend highly. Mary Whelan, Benidorm.
posted 4 years ago - Mary Whelan
I have been a Zooplus customer for many years, and find they give a ABSOLUTELY FANTASTIC SERVICE 100% Excellent prices, even cheaper with the discount option, prompt delivery service, I’ve never had a problem, Customer service were very helpful and considerate when i let them know I had to have Ben my lovely Golden Retriever aged 13 1/2 years put to sleep. Well done Zooplus !!!
posted 4 years ago - Anonymous
Great and fast service to order all pets accessories. Thanks
posted 5 years ago - Charles B.
Excellent prices and delivery service highly recommended
posted 5 years ago - M Hayward
Competitive prices and often have offers. Prompt delivery. Good customer service.
posted 6 years ago - HELEN GOODWIN
They give the best prices on dog food, the delivery is very quick and the service first class. I accidentally ordered the wrong dog food last time and they exchanged it without any question, still with free delivery and collected the wrong bag.
posted 6 years ago - Joanne
Excellent products, superb customer service and very good prices for quality branded dog food, including natural raw meat and chews. Highly recommended
posted 7 years ago - Mrs Laurie Busby