A & D Plumbing Reviews

Name: A & D Plumbing
Rating: 4.70

4.7 Rating 188 Reviews

94 %

of reviewers recommend A & D Plumbing

Company Reviews

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Metrics

4.7

Based on 188 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

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Phone:

01206 205 940

Email:

info@aanddplumbing.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No water at 10:30pm on Bank holiday Sunday. Called A&D. We had an engineer/ Plumber on site by 11:15pm. Problem fixed by 11:55pm. Friendly and efficient service. Really well done. Many thanks”

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Posted 5 years ago

“A&D Plumbing Services installed our new LPG boiler. Both engineers Allen and Matt done a brilliant job of this conversation from oil to LPG. I would recommend and trust A&D Plumbing Services to replace old boilers.”

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Posted 6 years ago

“Discussed heating problem via email. Was advised likely costs. Then able to book engineer within 2 days. He was on time at 7.30am, having rung me to confirm. Work was completed quickly and efficiently. Heating system is now back to normal. Would definitely recommend A& D Plumbing.”

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Posted 6 years ago

“He was friendly and very informative”

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Posted 6 years ago

“An extremely efficient service. The assessment visit was carried out promptly, followed swiftly by a quote and an early appointment to replace the boiler. The fitter who did the work was punctual, polite, clean and tidy and did a fantastic job very quickly and with no mess. Full marks to the team! I would strongly recommend them. Justin Fenwick QC”

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Posted 6 years ago

“Cannot praise Kevin enough who came out to us. He just got on with it no trouble at all and we are extremely grateful to him. Should have come to you first will definately come back to you. Thank you again”

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Posted 6 years ago

“Prompt efficient needed a plumber in a hurry on time cost effective, would reccommend this plumber to family and friends cheers guys for the help.”

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Posted 6 years ago

“Came early next day as promised, fixed leak quickly and no problems since.”

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Posted 6 years ago

“A job well done.Very good service”

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Posted 6 years ago

“No hot water when we woke up. One phone call, a visit by A&D, New part ordered and we were back up and running. Very efficient and quick service. Thanks guys.”

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Posted 7 years ago

“Arrived on time, polite, clean and tidy work and very thorough service”

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Posted 7 years ago

“Our boiler had stopped working on the Thursday before Easter which was the worst possible timing. However they came out that day. They took 15 minutes to diagnosed that the fan had burnt out and needed replacing. Nothing they could do there and then. Phoned back later that day with an estimate. Decided to think it about it over Easter and phoned the Tuesday after Easter for them to go ahead. They came that day and fixed it. Quality service that comes at a quality price.”

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Posted 7 years ago

“Excellent professional attitude clean and tidy, great job boiler service”

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Posted 7 years ago

“We were the last call of the day for Matt on a Friday. He found the fault with our boiler quickly and stayed until after 8.00 to fix it to ensure we had heating over the weekend.”

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Posted 7 years ago

“Very pleased. The office was efficient making appointments and giving clear quotes. Engineer did a good job in bitter conditions in the snow.”

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Posted 7 years ago

“When our boiler broke down, they turned up the same day at the time they said. The boiler needed a new part which they hunted around for and fitted the next day, again turning up when they said they would.”

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Posted 7 years ago

“The coldest week so far in the year we lost heating Sunday. And with a little girl in the home we called Monday they qouted Tuesday started work Wednesday completed by Friday. Very quick efficient friendly service was received. Would use again if required in future.”

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Posted 7 years ago

“Quick and efficient. The leak was sorted straight away.”

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Posted 7 years ago

“Your plumber, Kevin, arrived exactly on time as promised and completed his work promptly and tidily. So far so good, BUT I after he had left while refitting the boiler cover panel I noticed a pipe hanging down the left side of the boiler which was open ended and DRIPPING what looked like condensate. I left a message the same day (i cannot remember whether it was email or by phone or even e-mail) and I asked for a call back, but this has not been forthcoming. Please reply ASAP (Sir Thomas Lucas). Thank You.”

Helpful Report

Posted 7 years ago

Dear Tom Thank you for your review, we apologise for not responding to your call, we have checked our database and found that an admin error caused your request to be issued to the wrong department. We have now put steps in place to prevent this happening again and we have contacted you to resolve the issue. If you have any future problems please do not hesitate to call us. Best Regards Dan

Posted 7 years ago

“Same day response to emergency call. Part had to be ordered in so unfortunately problem could not be sorted on same day. However came on first opportunity On both occasions a call was made roughly 1/2 hour before arrival time.”

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Posted 7 years ago

A & D Plumbing is rated 4.7 based on 188 reviews