A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and courteous as always! Full competitive quote in a matter of minutes, then full Household Insurance organised in a few minutes”

Helpful Report

(Thatcham) - Posted 5 years ago

“I have enjoyed and I’m happy with that”

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(Thatcham Schemes) - Posted 5 years ago

“Staff worked hard to ensure my quotes were the most competitive for the same or better cover”

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(Motor Direct) - Posted 5 years ago

“The process of renewing our home insurance was simple and straightforward thanks to your pleasant and helpful staff - a brief phone call and it was all done for another year.”

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(Birmingham) - Posted 5 years ago

“I would have scored 5 star, as the communication and courtesy are brilliant. However, as with all such transactions, it seems like there has to be a short period of negotiation before getting the ‘best’ offer. It would be great to feel that the renewal is already the best offer. Having said that, I feel far more confident dealing with A-Plan than trawling through comparison websites.”

Helpful Report

(Macclesfield) - Posted 5 years ago

“The personal touch at its best. There is always someone to talk to and to sort out anything, big or small.”

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(Taunton) - Posted 5 years ago

“Have been with A plan for quite a few years now and have always had good service and advice, thankyou .”

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(Ruislip) - Posted 5 years ago

“Friendly service, no long phone ques, good product, decent price.”

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(Salisbury) - Posted 5 years ago

“Always helpful and polite”

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(Banbury) - Posted 5 years ago

“As usual I was given plenty of information regarding my home insurance, always a pleasure doing business with you.”

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(Bromsgrove) - Posted 5 years ago

“Send a lot of spam emails”

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(Exeter) - Posted 5 years ago

“First class, very professional.”

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(Newbury) - Posted 5 years ago

“I am very pleased with the service I have received, the phone is answered in good time, not left hanging on listening to music, my renewals were dealt with very professionally”

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(Chester) - Posted 5 years ago

“They covered what I required”

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(Bromsgrove) - Posted 5 years ago

“First time with A Plan and so far very usefull ,even popped in to Taunton branch to check a point on my insurance and they were very helpful Hard to rate insurance but to date top class service with very helpful people .”

Helpful Report

(Eastleigh) - Posted 5 years ago

“Very helpful chap. When I said the price he quoted was too high he went to the trouble of finding me a better price. I wonder if it would be possible / helpful to perhaps have two or three quotes ready and explain the pros and cons of each to the customer”

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(St Albans) - Posted 5 years ago

“Always friendly and helpful.”

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(Newport) - Posted 5 years ago

“Very approachable and welcoming staff easy to talk to, went through everything step by step would highly rocomend.”

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(Carterton) - Posted 5 years ago

“Renewing policy in december matter of formality”

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(Banbury) - Posted 5 years ago

“Very informed staff on the phone. Not always the cheapest but the easiest to arrange policies.”

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(Leamington Spa) - Posted 5 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews