A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff but keep calling over and over when told I’d call back when I’m ready!”

Helpful Report

(Andover) - Posted 6 years ago

Sorry to hear about your experience Mr Flinn. I will pass on your comments to your branch.

Posted 6 years ago

“As yet I am pleased with A plan. The person I spoke to on the phone was very courteous. Hopefully I wont need to make a claim , but until I do I wont know how you rate.”

Helpful Report

(Eastleigh) - Posted 6 years ago

“A-Plan made me happy by doing what they always do. Quick response, quick action and follow up, linked with good communication. Simple: call A-Plan and they sort it.”

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(Basingstoke) - Posted 6 years ago

“The team at Stains always go the extra mile for me Well done Ladys and Gents👌👌👌”

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(Staines) - Posted 6 years ago

“Professional, knowledge, friendly staff.”

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(Chelmsford) - Posted 6 years ago

“V competent staff who have always been helpful and easy to deal with.”

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(Witney) - Posted 6 years ago

“The question regarding an option on the policy was explained in layman language, quickly put my mind at rest.”

Helpful Report

(Basingstoke) - Posted 6 years ago

“Helpful staff when setting up or renewing policies.”

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(Southampton) - Posted 6 years ago

“Well explained good customer service always a good job done”

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(Andover) - Posted 6 years ago

“customer service very good--enthusiastic and knowledgeable staff----- and they promised me a large discount for putting in a good review!!!”

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(Sheldon) - Posted 6 years ago

“I have all my policies in one place but I think your charges are a bit steep.”

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(Worcester) - Posted 6 years ago

“What a great service, Special thanks to Wayne in Epsom sales. Great prices for my AMG my vans and my house!!”

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(Epsom) - Posted 6 years ago

“Staff were helpful”

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(Worcester) - Posted 6 years ago

“Used A Plan for some years - always very good. On car renewal this year disappointed. Chased renewal on phone from first week of March ( due 14th ) Promised it was in the post. Eventually arrived 12th ( letter dated 1st ) and had gone up from £500 to £1300. Difference put down to open claim ( couldn't say what percentage of increase ) and general increase. Found alternative quote at £700. Main gripe was delay in renewal paperwork. Will try again next year !”

Helpful Report

(Bath) - Posted 6 years ago

Sorry to hear about your experience Mr Marshall. I will pass on your comments to your branch and they will be in touch.

Posted 6 years ago

“Im happy with the competative prices and a quick proffessional service.”

Helpful Report

(Eastleigh) - Posted 6 years ago

“A-Plan consistently deliver good customer service and good value insurance products.”

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(Cheltenham) - Posted 6 years ago

“Always polite and helpful”

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(Salisbury) - Posted 6 years ago

“Helpful .nice to speak to someone instead of pressing buttons”

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(Eastleigh) - Posted 6 years ago

“Always find the staff very helpful & prices very competed”

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(Thatcham Schemes) - Posted 6 years ago

“Good service, nice staff.”

Helpful Report

(Swindon) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews