A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A-Plan gave me a competitive quote, which I was pleased to accept”

Helpful Report

(Fareham) - Posted 7 years ago

“Your staff in Andover have been so helpful in giving us the best price possible on both our cars. They have been extremely friendly whilst maintaining their professionalism at all times.”

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(Andover) - Posted 7 years ago

“Talking to a human being instead of negotiating on the telephone or e mail”

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(Abingdon) - Posted 7 years ago

“In the past I have insured my car online but it was a pleasure to actually go into your office in bridge street Andover and received very good personal service with a good offer. Will recommend A-Pan to all my friends at Andover Bowling Club. David Hamilton President.”

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(Andover) - Posted 7 years ago

“A-Plan are always helpful and attentive - this gives us confidence in them Thankyou”

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(Chelmsford) - Posted 7 years ago

“Communication by phone instant with very helpful employees. Glad to report I'm happy with A plan. Have had no success in answering post phone conversation questionnaire. Thank you.”

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Posted 7 years ago

“By reducing my insurance”

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(Wimbledon) - Posted 7 years ago

“Excellent service - and very knowledgeable on questions asked.”

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Posted 7 years ago

“Gave us helpful advice and a reasonable price”

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(Welwyn) - Posted 7 years ago

“very good advice and helpful staff at the Sheldon branch”

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Posted 7 years ago

“I am pleased with the service given by the staff when taking out the insurance.”

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(Welwyn) - Posted 7 years ago

“they gave me a good quote for my car insurance and were polite and helpful”

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Posted 7 years ago

“My policy covered what I needed. The member of staff was polite and listened and was very clear. Also answered questions accordingly. Also good that if anything happens I can just call them and everything gets sorted by them. Was impressed with the service that I’d already recommended to a member of family. Also liked the fact that you could deal with via the phone or face to face.”

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(Welwyn) - Posted 7 years ago

“Good professional service friendly and knowledgeable staff”

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(Taunton) - Posted 7 years ago

“Good on vehicle ins was happy I wanted quote on public liability but you never come back me after I rang”

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(Welwyn) - Posted 7 years ago

“Very friendly and personal service. Great price.”

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Posted 7 years ago

“Fantastic package, very personal service. Would highly recommend to everyone.”

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(Welwyn) - Posted 7 years ago

“Not everything fits comfortably into tick-boxes on comparison websites. A-Plan can feed the variables in and I have found still manage to match or beat the lowest quote for the same cover of such websites. Should something unfortunate happen the assistance with claims A-Plan offer is also excellent.”

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(Taunton) - Posted 7 years ago

“Well it rip off moved house and my car insurance was £310.00 pounds and went up to £640.00 pounds then I found out that post office. Through same insurance could done it for £350.09 pounds .you put up house insurance you quote was £750.00 pounds what a joke I got it for £400.00 pounds so next year when my car insurance is up I will not be coming back to you .”

Helpful Report

Posted 7 years ago

Dear Mr Robinson. We’re sorry that you felt we were expensive on this occasion. We spend the extra time needed to get to know you and properly understand your insurance needs and then work with a panel of insurers to make sure we get you the most competitive quote for the level of cover you require. Our fully trained Insurance experts are available in branch and over the phone to help you with any questions you have and to manage any claims on your behalf. It is important to have the right cover so you have the peace of mind that you are correctly insured in the unfortunate event that you need to make a claim. If you would like to discuss further please contact the Sheldon branch. Regards A-Plan Insurance

Posted 7 years ago

“A-plan isn't cheap, but they have good knowledge of insurance and safety clauses in their coverage”

Helpful Report

Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews