A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian Slater at Camberley took time to understand our property insurance needs very well. He gave us alternative options and arranged the update for us.”

Helpful Report

(Farnham) - Posted 5 years ago

“Very Help full staff, with a personal touch and professional at all times I’ve never been disappointed. On the occasions When I’ve had to claim on my insurance every thing was sorted out in good time.”

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(Parkstone) - Posted 5 years ago

“Good service great to be able to talk face to face and get some one who understands what you want.”

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(Bury St Edmunds) - Posted 5 years ago

“Good quick, quality and friendly service!! 😁”

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(Fareham) - Posted 5 years ago

“Found staff very helpful and easy to speak to”

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(Eastleigh) - Posted 5 years ago

“Amazing staff. Great knowledge and customer service.”

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(Loughborough) - Posted 5 years ago

“Always very helpful.”

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(Leamington Spa) - Posted 5 years ago

“James Homden in Southampton was very helpful in finding an insurer which would insure my house contents for £150,000 without having to fit house alarms. We had some correspondence on some individual items needing specific valuation and advice from A Plan was clear and precise.”

Helpful Report

(Southampton) - Posted 5 years ago

“I re-newed my car insurance in July 2019. The service offered by the A plan insurance consultant (Chris) was very good. Prior to contacting me, he had already searched the various car insurance databases for the best deal available to me on the market. It became a formality in re-newing my car insurance to a satisfactory conclusion.”

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(Fareham) - Posted 5 years ago

“Excellent customer service and friendly professional staff . Pleasure to deal with this company.”

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(Weybridge) - Posted 5 years ago

“Professional friendly and competitive service”

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(Thatcham Schemes) - Posted 5 years ago

“They were very good and helpful and found the best price for my insurance”

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(Kidderminster) - Posted 5 years ago

“Always efficient, polite and I always feel the Hall Green Office have really looked after my interests.”

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(Hall Green) - Posted 5 years ago

“Staff always friendly, competent and fully informed of negotiation status. Discussions are vastly more helpful than on line applications or direct approaches to an insurance company. Quotations are competitive.”

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(Camberley) - Posted 5 years ago

“I have used a plan for a number of years and as usual their service is excellent I would always recommend them for speed price and helpfulness. PEggy spear.”

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(Staines-upon-Thames) - Posted 5 years ago

“Excellent, professional and efficient service with friendly knowledgeable staff”

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(Welwyn Garden City) - Posted 5 years ago

“Very pleased with the service I recurved .”

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(Bath) - Posted 5 years ago

“I had to be proactive to start the renewal process this year and the follow up Admin left a lot to be desired. Documentation promised to sent to me never arrived and when I called in the office nothing was ready for collection. I was told this was due to computer problems but it happened with both my House and Car insurance renewals! The actual insurances obtained however were competitively priced and met my requirements.”

Helpful Report

(Hemel Hempstead) - Posted 5 years ago

Dear Mr Moore, we are sorry to hear about your experience. I have asked your branch to get in touch to discuss this.

Posted 5 years ago

“Excellent service as always. Friendly and helpful staff and a quick response from the underwriters. I always reccommend A plan to my friends who have Classic cars.”

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(Worcester) - Posted 5 years ago

“Our thanks to Oxford APlan particularly to Mark and Ashley who have looked after us so well with all our insurances for many years.”

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(Oxford) - Posted 5 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews