A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They offered me all that I needed in the insurance for my car”

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Posted 7 years ago

“It was all sorted quickly and efficiently”

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Posted 7 years ago

“The lady I spoke to was polite and very helpful I happy to continue to give you my business and possibly add further insurance policies Once again thanks for your help”

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Posted 7 years ago

“We were greeted by very efficient young lade who sorted out our insurance easily, whereas another two insurance companies w asked directly said our newbuild house did not exist!”

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Posted 7 years ago

“Very helpful staff. no pushy sales patter. and a great price”

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Posted 7 years ago

“The renewal of my policies (formerly with Sarum) was carried out promptly and efficiently.”

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Posted 7 years ago

“pleasant to deal with & gave me a very competitive quote”

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Posted 7 years ago

“They always provide excellent customer service.”

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Posted 7 years ago

“By being sensible with policy prices and very help full team.”

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Posted 7 years ago

“Very helpful all the time eny problem thay are happy to sort don't matter haw many times you call there still happy to help ..... Mr w connors👍👍👍”

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Posted 7 years ago

“Still waiting for my insurance policy?. Keep phoneing no joy.”

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Posted 7 years ago

Sorry to hear that Mr Curtis. I will pass this feedback on to the branch and they will be in touch to resolve this as soon as possible

Posted 7 years ago

“I was promised documents sent through the post, very important! Sadly have not received them? :(”

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Posted 7 years ago

Very sorry to hear this. I will speak to your branch and ask them to resolve this for you as soon as possible. Best wishes

Posted 7 years ago

“Sorted all out and cheaper than my renewal quote”

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Posted 7 years ago

“One stop shop, good price”

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Posted 7 years ago

“They found the right insurance for me”

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Posted 7 years ago

“It was a pleasure to deal with A plan - the member of staff so helpful.”

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Posted 7 years ago

“I have been using A-Plan which was Shelton's before the name change for many years now and they some of them know by the one that changes her very often!! lol. But on a serious note they are not always the cheapest but they can get very close which most times is just as good and works for me. What makes them so brilliant is that as soon as you have phoned them about an accident they are right on the case and will help through the process, they don't just leave you. Ive had insurance companies that you can only call and sometimes this doesn't get sorted right it maybe takes 10 calls before something is done, however having A-Plan by your side makes the process easy and stress free!”

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Posted 7 years ago

“Nice to talk to a person instead of a machine. All very civilised with a coffee thrown in!”

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Posted 7 years ago

“Reviewed and reduced quotation”

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Posted 7 years ago

“I asked for a quote for insurance on a new Audi S3. I was only offered a second policy with Markerstudy who cover my 17 year old Subaru. Fine for a classic Subaru but not suitable for the new Audi. In particular I was looking for an insurer with a good customer reputation and full new replacement for the first two years. Markerstudy reviews are quite terrible and also do not offer the 2 year full replacement. I was disappointed that no other companies were offered so I have insured the Audi with NFU Mutual who are top of the customer satisfaction list and offer the full cover.”

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Posted 7 years ago

Thanks for your feedback Mr Hall. I have passed this on to the relevant branch and they are looking into this for you. Best wishes, A-Plan

Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews