A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ellie at Aplan dunstable goes above and beyond her job....Can’t be any more satisfied”

Helpful Report

(Dunstable) - Posted 6 years ago

“Terrible experience with this company. Made contact due to a none fault accident and 6 weeks later still not resolved. I was constantly phoning for an update as to the delays and although i asked for one person i was never connected to him and the response on each occasion was always the same BULL. Waiting for the renewal date of my policy so i can drop this broker.”

Helpful Report

(Eastleigh) - Posted 6 years ago

Very sorry to hear this Mr Metcalfe. I have passed your feedback on to your branch who will look into this as a matter of urgency.

Posted 6 years ago

“I have found a much CHEAPER insurance provider, about 30% of what you have charged me.”

Helpful Report

(Cheltenham) - Posted 7 years ago

Dear Mr Turcotte, we’re sorry that you felt we were expensive on this occasion. We endeavour to spend the time needed to get to know you to properly understand your insurance requirements and then work with a panel of insurers to make sure we get you the most competitive quote for the correct level of cover you need. The branch has tried to contact you to discuss the basis of your alternative quote to try and help resolve this issue.

Posted 7 years ago

“very good customer service and communications”

Helpful Report

(Eastleigh) - Posted 7 years ago

“Low price car insurance”

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(Exeter) - Posted 7 years ago

“Excellent customer service throughout thankyou”

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(Chester) - Posted 7 years ago

“Always listen to exactly what you need. Always give you a good price. Approachable and helpful staff.”

Helpful Report

(Fareham) - Posted 7 years ago

“They take all hard work out of trawling the internet and I prefer to speak to a person not a machine.”

Helpful Report

(Evesham) - Posted 7 years ago

“Friendly and knew exactly everything I needed or didn't need as a first time van owner.”

Helpful Report

(Eastleigh) - Posted 7 years ago

“I don't think I could write a meaningful review unless I had made a claim, which I hope won't happen”

Helpful Report

(Bournemouth) - Posted 7 years ago

“good face to face service and good cover and price.”

Helpful Report

(Evesham) - Posted 7 years ago

“Helpful staff and previous experience of how well I was looked after when hit by an uninsured driver. Price wasn't cheapest but peace of mind more important.”

Helpful Report

(Eastbourne) - Posted 7 years ago

“I'm very happy with everything to do with A Plan Insurance.”

Helpful Report

(Eastleigh) - Posted 7 years ago

“Polite staff, convenient office, documents on the day.”

Helpful Report

(Abingdon) - Posted 7 years ago

“Local office to talk to someone”

Helpful Report

(Exeter) - Posted 7 years ago

“It was quick and easy to get a quote and pay for the insurance”

Helpful Report

(Bromley) - Posted 7 years ago

“Easy to organise”

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(Eastleigh) - Posted 7 years ago

“I got my Mastercard at last”

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(Bromley) - Posted 7 years ago

“Helpful and efficient staff and very competitive quotes”

Helpful Report

(Exeter) - Posted 7 years ago

“Good value for money quick service and very friendly helpful staff”

Helpful Report

(Chester) - Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews