A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and helpful service which is no surprise as I've been using you for years.”

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Posted 7 years ago

“Listened and acted”

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Posted 7 years ago

“As always, good customer service and competitive price”

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Posted 7 years ago

“Very polite and explained every thing”

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Posted 7 years ago

“Efficient service and most important they saved me money on last policy renewal.”

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Posted 7 years ago

“Knowledgeable and helpful staff.”

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Posted 7 years ago

“Jon Anscombe , Ruth and Phil at St Albans branch all worked really hard to make a difficult mid term vehicle change happen with no AP increase. A great team who did what they said they were going to do when they said they were going to. A great experience - many thanks. VNV Raywood 3rd March 2017”

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Posted 7 years ago

“Gave me a policy fit for purpose at a reasonable price”

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Posted 7 years ago

“I was awaiting a payout from a pension & I explained this to the staff & assured them I would be renewing my policies when I received the money & They never pestered me for payment which pleased me & the staff were helpful & friendly to me explaining everything to me not blinding me with technical things . I would always use your firm because I know I will be looked after properly.”

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Posted 7 years ago

“Very happy with the personal touch. Also saved a lot of money And received £50 voucher for MS. Thank you”

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Posted 7 years ago

“Friendly service - excellent competitive terms for quote - dealt with other aspects (agreed valuation) very quickly and efficiently. Will use again.”

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Posted 7 years ago

“Service was excellent, nothings too much trouble. Will continue to use in the future and have recommended to several friends. Many Thanks”

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Posted 7 years ago

“I now have both my vehicles insured with A-Plan.. I dealt, personally with Dan Cameron, as he is the representative on the T4 Forum... One of my vehicles is a T4 which is how I heard of A-Plan... I like the way that you can always contact the same person or one of his colleagues from the same office.. I believe that if I have an accident, Dan or one of his colleagues will help, won't just be left to a call centre somewhere.. Prices were competitive.. Dan attends VW events and I can also email him personally.. So, its all down to trust and good old customer service...”

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Posted 7 years ago

“Personal tailored service for my issuance needs and a good understanding of specialist issuance requirements.”

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Posted 7 years ago

“Simple to arrange, cheapest overall cover.. Advisors are friendly and knowledgable”

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Posted 7 years ago

“They have always been a fair company whether i am insuring a car or bike :¬)”

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Posted 7 years ago

“I have a modified vehicle and struggle to find insurance that covers the modifications, Henry at the thatcham office was fantastic not only did he understand the modifications but he came back with a quote that gave me great cover at a competitive price”

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Posted 7 years ago

“Quick easy access to the service I needed. Cost of policies was far less than my existing insurers”

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Posted 7 years ago

“First class service and problem sorting.”

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Posted 7 years ago

“Great can do attitude and competitive prices.”

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Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews