A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eventually got a result”

Helpful Report

(Basingstoke) - Posted 6 years ago

Thanks for your feedback. We would like to better understand what the issue was. If you would like to give us more detail, please email reviews@aplan.co.uk

Posted 6 years ago

“If it's reasonable price it's best to have it in one place”

Helpful Report

(Bournemouth) - Posted 6 years ago

“Good service, helpful and friendly staff.”

Helpful Report

(Aylesbury) - Posted 6 years ago

“Price quoted,the only problem I had to chase three times for the quote”

Helpful Report

(Shrewsbury) - Posted 6 years ago

Thanks for your feedback Mr Williams. I will pass that on to the branch so they can improve their service.

Posted 6 years ago

“Service price courtesy”

Helpful Report

(Chichester) - Posted 6 years ago

“It is very reassuring to have expert help over the phone when trying to unravel the complexities of insurance policies.Staff are very helpful and understanding and they follow through with what they say they will do for you.Much better than dealing with online companies.”

Helpful Report

(Sutton Coldfield) - Posted 6 years ago

“Every one was very helpful and went smoothly.”

Helpful Report

(Taunton) - Posted 6 years ago

“We used you for years and recommended you. However although we still have some business with you and prefer not to take business away but we and friends have had to do so because of increasing cost including fees and having to go back and forth on phone and email. Twice we in two years we received someone else documents.Also quite a few mistakes occurring which have been put right by senior staff but should not have happened. Hope these comments help as we have always been constructive”

Helpful Report

(Farnborough) - Posted 6 years ago

Thanks for your feedback Mrs Barnes. We appreciate your custom over the years and we do take your comments seriously. I will pass them on to your branch and they will be in touch.

Posted 6 years ago

“Courteous, friendly, professional, patient and very effective in finding the best solution for me. Happy to recommend at any time.”

Helpful Report

(St. Albans) - Posted 6 years ago

“Reasonable price, great break down recovery service!”

Helpful Report

(Eastleigh) - Posted 6 years ago

“Polite helpful people at the end of the phone. They always return my calls and they kept me posted when my daughter was involved in an accident step by step with how the claim was going as well as ringing to find out if we were doing ok. Very thoughtful.”

Helpful Report

(Banbury) - Posted 6 years ago

“Quick good price and very helpful”

Helpful Report

(Worcester) - Posted 6 years ago

“Excellent customer service. Great value for money and always try they're very best to get a better quote for you”

Helpful Report

(Hall Green) - Posted 6 years ago

“Always good service....”

Helpful Report

(Basingstoke) - Posted 6 years ago

“Good service from a local office and got a very competitive price with cash back, which was as good as the best quote I had received.”

Helpful Report

(Chichester) - Posted 6 years ago

“Transparencey ?”

Helpful Report

(Andover) - Posted 6 years ago

Dear Mrs Reid. We have passed on your comments to your branch who will be in touch to discuss further.

Posted 6 years ago

“It was a great service answered the phone quickly no time wasting and very efficient.”

Helpful Report

(Fareham) - Posted 6 years ago

“Courteous and helpful staff.”

Helpful Report

(Camberley) - Posted 6 years ago

“great service”

Helpful Report

(Hall Green) - Posted 6 years ago

“Mr Kamran work hard to get me very good cot. I was extremely helpful not on this occasion but in the past. So well done A-Plan”

Helpful Report

(High Wycombe) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews