A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Staff, Cooperative and clear communication”

Helpful Report

(Taunton) - Posted 5 years ago

“Just a guick note to say how still very pleased i am with a plan in gloucester after all the years me and my wife have been dealing with them and in particular gentleman called Scott I think his his name , always very polite and assisting which makes keep going back thank you”

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(Farnham) - Posted 5 years ago

“Extremely helpful and efficient, staff clearly know their job and are very thorough. Car premium reduced from that dealt with by previous broker. Very happy with the service.”

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(Exeter) - Posted 5 years ago

“Great insurance provider”

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(Eastleigh) - Posted 5 years ago

“The team have always done me proud. Polite and friendly.”

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(Welwyn Garden City) - Posted 5 years ago

“Have only been signed up to tha A-Plan insurance for a short while so can’t really give any worthwhile feedback yet!”

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(Winchester) - Posted 5 years ago

“Excellent service and done all the work for me to find my insurance.”

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(Tooting) - Posted 5 years ago

“You may be very good brokers, but I find your efficiency and persistence pretty intrusive. Once having one policy with me, it's felt like you've pestered me for more business. I understand the motive to grow your business, and it's a competitive market. But insurance matters much more to you than to me, and I have found myself wincing inside when I see a text, mobile call or answer message, or email from you. I prefer a lighter-tocuh approach please.”

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(Macclesfield) - Posted 5 years ago

Thanks Mr Lupton. I have passed this feedback on to your branch so they should take this on board now.

Posted 5 years ago

“Excellent service and I would recommend using A plan to anyone”

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(Exeter) - Posted 5 years ago

“All okay. Thanks”

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(Parkstone) - Posted 5 years ago

“Excellent service, very helpful.”

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(Welwyn Garden City) - Posted 5 years ago

“Very helpful service from Craig and since recommended Aplan to friends.”

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(Bath) - Posted 5 years ago

“a-plan insurance very good @staff very helpful”

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(Ipswich) - Posted 5 years ago

“Very helpful.”

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(Macclesfield) - Posted 5 years ago

“Better than the rest , simple”

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(Newport) - Posted 5 years ago

“Very gud”

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(Eastleigh) - Posted 5 years ago

“Your staff present as professional, polite and cooperative with a good understanding of the customer's requirement.”

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(Eastleigh) - Posted 5 years ago

“I have been a customer of A plan for 30 years. Initially the service was excellent. The company is struggling to compete and retain customers. I eventually got a reasonable price for the insurance. One of your staff was dismissive and I almost changed to another company.”

Helpful Report

(Farnborough) - Posted 5 years ago

Dear Mrs Truss, we're really sorry to hear about your experience. We have passed on your comments to the branch manager who will be in touch to resolve this. We do appreciate your loyalty and obviously want to ensure that you continue to experience excellent service, so will be taking your feedback seriously.

Posted 5 years ago

“Very good service,”

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(Parkstone) - Posted 5 years ago

“Very helpful and friendly.”

Helpful Report

(Kidderminster) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews