A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not getting enough information”

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Posted 7 years ago

Sorry to hear this Mr Valler. I have passed on your feedback to your branch and they will be in touch to resolve this. Kind regards

Posted 7 years ago

“By making sure we got the best deal!”

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Posted 7 years ago

“People very helpful and resolve any problems very quickly”

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Posted 7 years ago

“Your agent was extremely helpful. However shortly afterwards I found out I could have got a much cheaper insurance from my own insurance provider (AA). At the time I arranged my wife's insurance with you I was informed by your agent that he was sure he could get my 18 year old Grandson a much cheaper insurance than his current supplier, later to be told you couldn't help. So looks like next year my Wife will go to AA.”

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Posted 7 years ago

Sorry to hear about your experience Mr Banks. We do take your feedback seriously and I have passed this on to the relevant branch manager. Kind regards, A-Plan

Posted 7 years ago

“Friendly Good service”

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Posted 7 years ago

“Very competitive price for my car insurance, especially getting M&S vouchers as introductory offer. Will ask for a quote for building and contents insurance when it's due. Helpful staff too.”

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Posted 7 years ago

“Change of car on current policy was dealt with very quickly and easily.”

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Posted 7 years ago

“I felt I was talking to an honest professional who listened to what I needed and then genuinely got me the best deal they could. No waiting for hours with recorded music. No gimmicks.”

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Posted 7 years ago

“The process of getting insurance through A plan is easy. The staff are very helpful and extremely pleasant. The rates are competitive.”

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Posted 7 years ago

“Set up a variety of different policies. Still waiting for that call back to set up the accident and sickness policy but other than that, I'd recommend them.”

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Posted 7 years ago

“Excellent service as always. Have been a customer for many years”

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Posted 7 years ago

“great people to deal with on the phone good products great prices”

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Posted 7 years ago

“You gave an initial telephone quote, then quote in your offices that was competitive, then you re-quoted when we needed slight amendments (a second parent as named driver) and the quote was held at the first quoted price. Unexpectedly you sent both my parents and I a M&S voucher which was a bonus.”

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Posted 7 years ago

“Everything went remarkably easy and at a decent price!”

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Posted 7 years ago

“Excellent customer service with competitive price for car insurance.”

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Posted 7 years ago

“They were able to match and better a competitors quote”

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Posted 7 years ago

“They sorted out my insurance for me and the agent was very helpful”

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Posted 7 years ago

“The staff were helpful and knowledgeable.”

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Posted 7 years ago

“Staff seemed very knowledgeable”

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Posted 7 years ago

“Very easy to sort out and very pleasant staff interaction”

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Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews