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A-Plan Insurance Reviews

4.7 Rating 6,094 Reviews
95 %
of reviewers recommend A-Plan Insurance
4.7
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read A-Plan Insurance Reviews
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Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
A-plan Acted as Liaison between me and insurer and made good alternative suggestions when case wasn’t straightforward. Pro-actively kept the case moving forward and case was settled within 4-5 weeks. Very pleased
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(Welwyn) - Posted 6 years ago
The only insurance company to contact me before my van insurance renewal and say we’ve found you cheaper insurance with the same cover.
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(Solihull) - Posted 6 years ago
I have been with A Plan for 10 years or so - I have been very happy insuring a number of cars and our house & contents with them. The cost has been very competitive and the policies have been explained to me in a meaningful way so I am able to make the choices that are relevant to us. When I have had concerns they have been dealt with to my satisfaction. For me the buy in is the great total service which I find very beneficial to us.
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(St Albans) - Posted 6 years ago
Very helpful
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(Andover) - Posted 6 years ago
i arranged the temporary insurance, and stated the three days for it`s cover. it was done a couple of days before required. The dates were onto the proposed third day when the cover insurance documents arrived. When i checked them they only showed that cover was from the third day onto two subsequent days. which i did not request. What i am asking is if there had been an accident and claim would i have been covered for those two previous days. The person who was driving my car was basically uninsured for comprehensive cover as i had requested.
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(Fareham) - Posted 6 years ago
Thanks for your feedback Mr Hooper. I have passed this on to your branch who will be in touch to discuss this matter with you. Apologies for any inconvenience and concern caused.
Posted 6 years ago
Face to face service, best value - beats online quotes easily. Saved over £250 on home insurance
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(Fareham) - Posted 6 years ago
Expert advice in a friendly manner
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(Wimbledon) - Posted 6 years ago
A very helpful and competent service from A- plans staff which makes a welcome change!! Keep up the good work!!
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(Macclesfield) - Posted 6 years ago
The consultant was very thorough and helpful.
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(Abingdon) - Posted 6 years ago
Great service and knowledge saves me time searching and finding what I don't want.
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(Cheltenham) - Posted 6 years ago
Very good and easy service. No problems at any stage.
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(Eastleigh) - Posted 6 years ago
I have always found the A-Plan team at the Eastleigh office exceptionally helpful, courteous and very happy to help with any queries. It is to their credit too that no matter how busy the office is they treat each customer individually and in an unhurried manner. Many thanks.
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(Eastleigh) - Posted 6 years ago
I have mainly dealt with the staff at Woking branch who are always more than helpful, and best of all honest when it comes to competitor comparisons. This has particularly earns my respect and I will always give them the chance to quote their best price for me. I even introduced my boss to the business team at Camberley and received equally excellent service there too. Well done, keep up the good work!
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(Woking) - Posted 6 years ago
Excellent customer service at Cheltenham. Always helpful in finding us the right policy to suit our needs at a competitive price.
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(Cheltenham) - Posted 6 years ago
Polite attention on the phone.
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(Eastleigh) - Posted 6 years ago
Very helpful , very friendly staff , excellent service
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(Sheldon) - Posted 6 years ago
Very helpful
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(Eastleigh) - Posted 6 years ago
The staff are so polite and knowledgeable on there job and give excellent advice
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(Staines) - Posted 6 years ago
The usual good service offered by A plan and a friendly voice to deal with
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(Eastleigh) - Posted 6 years ago
Very understanding and always get a good deal
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(Sandhurst) - Posted 6 years ago
A-Plan Insurance is rated 4.7 based on 6,094 reviews