A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to talk to and knowledgeable ,and I got a good deal ! or I would have if my &50.00 M&S gift card turned up I got one card for £25.00 and was told the other card was on its way but nothing has happened (NOT GOOD AND NOT VERY HAPPY)”

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Posted 7 years ago

I'm sorry to hear that Mr Pritchard. I will ask your branch to sort that out for you right away. Best wishes, A-Plan

Posted 7 years ago

“The information and assistance given was very good. Helpful person who talked me through the policy.”

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Posted 7 years ago

“we were explained all we needed to know in a lovely manner”

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Posted 7 years ago

“Very efficient and straight forward.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Good telephone manner,,good rates,,all in all l am very happy with service ,”

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Posted 7 years ago

“Easy to come in to talk with insurance experts.”

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Posted 7 years ago

“Quick ,professional and extremely competitive.”

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Posted 7 years ago

“My breakdown cover was unregistered with service provider when I needed a call out, and my car valuation has been with the assessors for months without feedback. Nice people but back office seems to struggle.”

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Posted 7 years ago

Thank you for your feedback and sorry to hear about your experience. I have passed your comments on to your branch and someone should get back to you today. Regards A-Plan

Posted 7 years ago

“QUICK AND EFFICIENT,NICE PEOPLE”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Was very pleased with A-Plans insurance quotation for my newly purchased caddy van which will be getting quite a few modifications. Amanda was very helpful and professional going through my new and upcoming insurance needs,didn't bother even looking at any comparison sites this year as needing more specialist cover, would certainly recommend A-plan to any one with a modified car or van!! Top service..”

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Posted 7 years ago

“was friendly gave me all to my questions, and a good fair price for what I wanted so have to recommend”

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Posted 7 years ago

“Fantastic customer service and staff are really helpful.”

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Posted 7 years ago

“very pleasant people”

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Posted 7 years ago

“Great service. Keen pricing helpful staff”

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Posted 7 years ago

“Straight through to an advisor - no press no.... etc. Helpful staff. Ensure that there is not a price hike at the anniversary!”

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Posted 7 years ago

“Friendly, helpful and professional.”

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Posted 7 years ago

“The staff I have spoken to seem to know the answers to the questions I have asked.”

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Posted 7 years ago

“Excellent customer service ,have already recommended to my daughter”

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Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews