A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the staff we have dealt with were courteous,helpful. They explained what the new policy was about and any changes. I would refer APlan to my friends.”

Helpful Report

(Poole) - Posted 6 years ago

“An immediate and very helpful response to my report and requests”

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(St Albans) - Posted 6 years ago

“Dealt with my requirements promptly and efficiently”

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(Staines) - Posted 6 years ago

“Very friendly and helpful advisers who really go the full mile to make sure you get the insurance you need at a good price.”

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(Newport) - Posted 6 years ago

“Excellent service”

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(Sheldon) - Posted 6 years ago

“Polite helpful professionals who offered to help at all times and took the stress of the claim away from me as much as they could.”

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(Shrewsbury) - Posted 6 years ago

“Supplied all that I asked for”

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(Macclesfield) - Posted 6 years ago

“You offered me renewal of my motorbike insurance at a very high rate. I obtained a better and lower quote elsewhere. When I didn't renew you phoned me and said you had made a mistake and the quote should have been lower. This smelt of sharp practice. In the past I have trusted you to find me the best quote. I won't do that again”

Helpful Report

(St Albans) - Posted 6 years ago

Dear Mr Flynn. That was not our intention at all and I can assure you that this is not how we do business. Eric the branch manager will be in touch to discuss further and hopefully put your mind at ease.

Posted 6 years ago

“competent people”

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(Solihull) - Posted 6 years ago

“A knowledgeable voice on the phone and good customer care as always.”

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(Poole) - Posted 6 years ago

“Extremely helpful person who dealt with me, didn’t try to rush me, gave helpful advice on adding my partner to plan.”

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(Newport) - Posted 6 years ago

“Ewerything is great thanks”

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(Swindon) - Posted 6 years ago

“It made me feel looked after and secure.”

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(Maidenhead) - Posted 6 years ago

“You sorted out both my house and car insurance without turning a hair. Advice on choice was very acceptable. Your staff were friendly an courteous.”

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(St Albans) - Posted 6 years ago

“Great help and great advice”

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(Sheldon) - Posted 6 years ago

“All staff found Friendly, courteous and welcoming. Staff dealt with directly worked tenaciously to get the best deals Very happy”

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(Peterborough) - Posted 6 years ago

“Great staff, good listeners, they haven't sold me any policies until i fully understand what i'm getting.”

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(Newport) - Posted 6 years ago

“Pleasant and prompt service”

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(Swindon) - Posted 6 years ago

“Your staff are very good but in this instance were unable to help. They did have suggestions for other places for us to contact.”

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(St Albans) - Posted 6 years ago

“Helpful staff, good information on the services I need. They contact me when they are up for renewal and take the stress out of insurance. Fantastic.”

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(Macclesfield) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews