A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not be happier, great staff and easy to talk to. Keep up the great work.”

Helpful Report

(Exeter) - Posted 6 years ago

“I find this company very helpful when I had my accident”

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(Exeter) - Posted 6 years ago

“Very good, always up for a deal, I like that, very helpfull”

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(Horsham) - Posted 6 years ago

“Absolute brilliant service from a-plan in Eastleigh. They done everything I asked for and got me a really good price for my car insurance would 100% recommend to anyone, they do all the hard work so you don't have to hope I stay for years to come thank you a-plan”

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(Eastleigh) - Posted 6 years ago

“I didn't feel that what Dominic was offering me was a proper broking service. He explained to me that Chubb would not cover my 'pre-existing condition' for the travel insurance part of the insurance cover but then did not offer a thought through solution to the travel cover for someone with undeveloped CLL which has no current effect on my health at the moment so in a way is not a 'pre-existing condition' at all. I felt as if I was being treated like something that he just had to get off his desk. I plan to seek another broker for my household insurance.”

Helpful Report

(Wilmslow) - Posted 6 years ago

Dear Mr Pease. Thank you for your feedback. We have passed your comments on to your branch and the manager will be in touch to discuss the experience that you had.

Posted 5 years ago

“A plan always try and match your renewal or beat your quote from else where . They are just down the road so ilike the fact you could go in and fill forms out if you had too . The staff at hall green are always helpfull and except part lump sum payments which really help . I always recomend a plan to my relatives and friends”

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(Hall Green) - Posted 6 years ago

“Very friendly and helpful, what I like is you can go and talk to someone face to face, who is very knowledgeable and helpful.”

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(Gloucester) - Posted 6 years ago

“Easy Helpful Professional What l needed”

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(Winchester) - Posted 6 years ago

“Friendly helpful staff and price of insurance was competitive.”

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(Loughborough) - Posted 6 years ago

“Great price. Great service. Got the plan I wanted for my specialised van.”

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(Thatcham Schemes) - Posted 6 years ago

“Was kept on the phone for a very long time each time I called wit no apology when someone finally did answer. Links to obtaining my new documents didn't work and when I e mailed you to have them sent in the post, no reply to mh e mail and i still.jabent received the documents. Absolutely terrible service! Can I have my documents please?”

Helpful Report

(Tooting) - Posted 6 years ago

Dear Mr Brady, Thank you for your feedback and we are sorry that you had this experience. Thank you for sharing some more information. I have now been able to pass this on to the branch that you have been dealing with. They will be in touch to ensure your documents are sent to you today.

Posted 6 years ago

“I have been with A plan for many years, for car and home insurance, and can always rely on them to provide what I need, at the best price they can find.”

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(Farnham) - Posted 6 years ago

“Personal attention and saved us money. Thank you!”

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(Farnborough) - Posted 6 years ago

“I can’t fault A-plan the staff are amazing so understanding and helpful and I couldn’t ask for a more professional bunch of people I have already recommended them to many people and I look forward to spending many years with the company 100% the best company I’ve used”

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(Carterton) - Posted 6 years ago

“Excellent service but am still waiting for promised £25 thank u all”

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(Sheldon) - Posted 6 years ago

Dear Mr Lomas, we have noted this and passed on to your branch.

Posted 5 years ago

“First time with A-plan made switching nice and easy”

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(Eastleigh) - Posted 6 years ago

“I have dealt with Ben and he is so helpful. Very satisfied.”

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(Sheldon) - Posted 6 years ago

“Thank you good service”

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(Taunton) - Posted 6 years ago

“Price very competitive; I was sceptical as to whether a broker could offer price proximity to direct or internet rates but this myth was completely busted by A-Plan, with an excellent, personal service included for good measure! Keep up the good work.”

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(Sevenoaks) - Posted 6 years ago

“Staff very helpful prices very competitive excellent service will be using again”

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(Bury St Edmunds) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews