A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price . Service . Local .”

Helpful Report

(Exeter) - Posted 7 years ago

“A-Plan was recommended to me and I am extremely satisfied with both the car and travel insurances which I have taken up. I have consequently recommended two other friends who have in turn used A-Plan. Will most definitely contact them again when my other insurances are up for renewal.”

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(Ipswich) - Posted 7 years ago

“My first policy with A-plan. Very good and friendly service. was very satisfied.”

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(Newport) - Posted 7 years ago

“Super-helpful cheerful, professional and very knowledgeable staff who immediately knew how to insure my obscure unregistered vehicle on the Vehicle Identification Number (VIN). Amazingly good price and faultless service for a vehicle which other insurance companies were simply unable to consider as they did not know what it is! I was so impressed with A-Plan Insurance - I would recommend them to anyone. Thankyou !!”

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(Thatcham) - Posted 7 years ago

“Very good customer service and the experience was stress free.”

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(Hereford) - Posted 7 years ago

“Very efficient kind helped me when I needed it”

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(Newport) - Posted 7 years ago

“Good value insurance, reasonable repayments and very helpful staff.”

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(Leamington) - Posted 7 years ago

“He was very helpful found me a good deal on my car insurance and breakdown cover”

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(Staines) - Posted 7 years ago

“Hey - I can speak to humans just by phoning - just like that!!! AND both she and he were genned up, helpful, and it all worked!! I can't believe it!!!!!!! From TR4 Man”

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(Worcester) - Posted 7 years ago

“Over charged, had to wait for a refund. Promised £25 worth of M&S vouchers which have not been received”

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(Northampton) - Posted 7 years ago

Dear Mrs McGough, very sorry about your experience. I will pass on your feedback to the branch manager and we hope to be able to resolve this for you asap.

Posted 7 years ago

“Just wanted to let you know that Richard the Manager at Isle of Wight, Newport Office and his staff provide an excellent and helpful service. I can't recommend them enough for their advice and efficiency.”

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(Newport) - Posted 7 years ago

Hi Mrs Bailey. I will speak to your branch about this and pass on your feedback. Thank you for letting us know

Posted 7 years ago

“Recently purchased a M3 BMW as a surprise gift for my stepdaughter,Ms Szlagyi. As she is only 24 I knew insurance was going to be a challenge. Her present insurance company could not help so we were a bit stuck. DT Performance cars, who I bought the car from suggested you. I rang while parked by the roadside with me in the driving seat and Vanda stuck in the passenger seat. Half an hour later we were sorted and I was unceremoniously thrown out of the driving seat ! I cant thank you enough, and neither can she. And breakdown cover included.”

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(Wilmslow) - Posted 7 years ago

“Good quote but had to check on insurance co. To see if ok. Then had to wait over two months for vouchers that were promised.”

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(Peterborough) - Posted 7 years ago

Thanks for your review Mr Hill. I will pass on that feedback on the vouchers to your branch.

Posted 7 years ago

“A-Plan Insurance covered all the aspects of car insurance that I need at a lower price than I had been quoted from other insurers”

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(Tunbridge Wells) - Posted 7 years ago

“Rang for a quote A-Plan sorted everything out for me including the finance side of the policy. The customer service that I got couldn't have been better.”

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(Hereford) - Posted 7 years ago

“I found the team very helpful and polite”

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(Hereford) - Posted 7 years ago

“When doing price comparisons A-Plan provided me with a comparable policy at a reasonable price.”

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(Thatcham Schemes) - Posted 7 years ago

“Using A Plan takes the hard work out of getting the best insurance quotation. When you call you get straight through unlike when you contact insurance companies direct and are kept queuing for ages. The staff are really courteous and go the extra mile to find you the most suitable and competitive policy. I would highly recommend.”

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(Worcester) - Posted 7 years ago

“Great customer service”

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(Thatcham Schemes) - Posted 7 years ago

“the advisor i spoke with was very helpful and made it so easy, also i was more than happy with the quote i recieved”

Helpful Report

(Thatcham Schemes) - Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews