A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience helpful polite efficient staff, first class”

Helpful Report

(Southampton) - Posted 6 years ago

“Excellent as always.”

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(Newbury) - Posted 6 years ago

“Quite pleased with car and house insurance policies and recent travel insurance but less that happy that I couldn't even get a quote for bike insurance”

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(Macclesfield) - Posted 6 years ago

“Excellent service from Nick at Camberley. He went out of his way to get me the best price for house and contents insurance.”

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(Sandhurst) - Posted 6 years ago

“Excellent service”

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(Worcester) - Posted 6 years ago

“I use A-Plan so I do not have to look on price comparison sites for the best (not cheapest) quote. In your letter this year you said as you have been with us for a while you may find cheaper insurance elsewhere. I therefore looked elsewhere and found cheaper and acceptable insurance elsewhere. When I told you then you reduced my quote to an acceptable amount. What a waste of my time. Why use you if I still have to spent time on price comparison sites? I thought this was the whole point in using you. You have lost my confidence in the service you provide.”

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(Tunbridge Wells) - Posted 6 years ago

Hi there. The Branch Manager at Tunbridge Wells has been trying to make contact with you to find out more about this issue. We would really like to help resolve this for you.

Posted 6 years ago

“Like many other establishments ,existing customers should be given any possible discount which maybe available”

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(Thatcham) - Posted 6 years ago

“Special thanks to Andrew Morris for his care and professionalism, which is a rare trait these days.”

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(Bicester) - Posted 6 years ago

“I have always been had a good service and been done well by A plan”

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(Salisbury) - Posted 6 years ago

“Very easy to deal with and do everything for you that you require,they are the best company I have been with A PLAN every time.”

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(Thatcham Schemes) - Posted 6 years ago

“The staff all know their stuff I have all types of insurance with A-plan i would and have recommended them to numerous friends and family Keep up the good work”

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(Shirley) - Posted 6 years ago

“Really helpful reps made the whole process easy, and the premium actually went down from last year!”

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(Basingstoke) - Posted 6 years ago

“Helped me get an insurance for my daughter when she passed her test that didn’t include the dreaded black box and didn’t cost a massive amount more then the dreaded black box insurance. This year although the premium had come down a lot it was slightly higher than I could get on a comparison site. Once told this they done their homework and managed to more or less match the quotes. Well worth insuring with as they are local and easy to talk too, offering a much more of a personal service.”

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(Southampton) - Posted 6 years ago

“Excellent service, I have used A-Plan several times and never been disappointed.”

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(Eastleigh) - Posted 6 years ago

“Top notch service, as usual.”

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(Woking) - Posted 6 years ago

“No complaints staff was very helpful and courteousness would highly recommend”

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(Kidderminster) - Posted 6 years ago

“Got rear ended, no stress to get van fixed 😊”

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(Gloucester) - Posted 6 years ago

“Helpful staff always looking for a good deal for the customer.”

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(High Wycombe) - Posted 6 years ago

“I have been using A Plan for many years for all of my insurance needs, it is not always about getting the cheapest policy I am happy to pay a little extra because the service is always brilliant. ( the rates are always competitive though) . My last call was with a lovely young lady named Marisha and she was very helpful , efficient and knowledgable. Absolutely first class asset to the A Plan team ! Thanks xx”

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(High Wycombe) - Posted 6 years ago

“Very friendly people to deal with,had to chase me up several times, always friendly and never pressured me.”

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(Parkstone) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews