A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agent knew their job and managed the call well and explained all terms in a clear language.”

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Posted 8 years ago

“Sorted my insurance quickly and without a fuss.”

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Posted 8 years ago

“Convenient location and very helpful staff”

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Posted 8 years ago

“The girl who dealt with my enquiry was so knowledgeable. She talked me through all I needed from a home insurance policy! She made the whole experience easy and straightforward. Very re-assuring and professional.”

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Posted 8 years ago

“Always helpful and to speak to a person face to face is a bonus”

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Posted 8 years ago

“Very quick to help out, extremely competitive prices & very polite & helpful on the phone.”

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Posted 8 years ago

“Good price no nonsense very happy with service”

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Posted 8 years ago

“Very good service, professional and knowledgeable”

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Posted 8 years ago

“Poor attention to detail (wrong address). Unable to quote car insurance due to me having a new house (other insurers able to oblige)”

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Posted 8 years ago

Sorry to hear about your experience Mr Potter. I have passed your feedback to your branch. Someone will be in touch to resolve this for you.

Posted 8 years ago

“They found a reasonable policy to cover a holiday cottage which I gather is a very specialist field. Good communication and prompt documentation by post and email”

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Posted 8 years ago

“I found my previous insure difficult to deal with when doing the agreed value part of my policy. When dealing with A-Plan, they listened to all my needs and matched these to a policy for me. I submitted my photographs for the my agreed value and it was approved the next day, there was no drama about it. The premium was a little more expensive than my previous insurer's renewal quote, but price is not everything where I am concerned. I prefer to know I have adequate cover for my classic vehicle.”

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Posted 8 years ago

“smart service on initial phone call, quick competitive quote, who needs GO COMPARE”

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Posted 8 years ago

“I was really impressed with the Swindon Office - I dealt with Richard Allen who was helpful and managed to make me feel happy about parting with my money for 2 insurance policies. He was a pleasure to deal with. He's a credit to the company.”

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Posted 8 years ago

“Met my personal needs very well”

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Posted 8 years ago

“The Service received was excellent from the initial request to receipt of my documents.”

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Posted 8 years ago

“Quite happy amoment”

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Posted 8 years ago

“The staff I spoke to were helpful and dealt with my enquiry efficiently and in a friendly manner”

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Posted 8 years ago

“Great service on the phone, and you always follow up by calling back when you say you do. Thank you!”

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Posted 8 years ago

“Found the best price for my car insurance.”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews