A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,094 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advisers were knowledgeable and helpful.”

Helpful Report

(Bicester) - Posted 7 years ago

“Helpful and easy”

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(Bromsgrove) - Posted 7 years ago

“A Plan insurance were friendly and really approachable, in comparison to other brokers I have used in the past. They provided me with excellent service, with a tailored approach. I highly recommend A-Plan to others as they were able to beat my cheapest quote. Thank you very much, Imran - Audi A3, 20 Years old”

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(Bletchley) - Posted 7 years ago

“Great customer service and prompt call back as promised.”

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Posted 7 years ago

“Acceptable quote for car insurance compared to previous insurer. Much prefer face-to-face received information than telephone interaction. Locally based office meant no travelling involved.”

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(St Albans) - Posted 7 years ago

“Inquiry dealt with phoned back as promised sorted out alterations All policies recived”

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(Oxford) - Posted 7 years ago

“I paid for van insurance in April of this year but have not received any documentation at all. Would you please contact me to rectify this situation? Mr TJ Horsman 07719487377 Thank you.”

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(Shirley) - Posted 7 years ago

Dear Mr Horsman, very sorry to hear this. I will forward this feedback to your branch immediately and get this rectified. Kind regards, A-Plan

Posted 7 years ago

“Good service, friendly, helpful staff. Only compliant, am still waiting for M and S voucher as promised. have even been into branch and been told it will arrive via post.”

Helpful Report

(Banbury) - Posted 7 years ago

Sorry to hear about that. I have passed this on to your branch and they will be in touch.

Posted 7 years ago

“Just very simple to get insured,helpful staff that were understandable , and importantly came back with a competitive quote”

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(Shrewsbury) - Posted 7 years ago

“The people concerned with quoting insurance cost were very polite and asked me the questions I needed to know the answer to just liked the quote to he e been a little cheaper regards Mrs B.Beedell "I”

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(Staines) - Posted 7 years ago

“Professional and friendly advice”

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(Macclesfield) - Posted 7 years ago

“I was listened to no hard sell just someone able to help. I like that”

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(Woking) - Posted 7 years ago

“Having a face to face meaningful discussion”

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(Solihull) - Posted 7 years ago

“Very helpfull”

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(Hereford) - Posted 7 years ago

“With a smile Step went out of her way to provide a service second to none. I would recommend to my friends knowing she would do all possible to be of assistance to them. No marketing can do as much good as word of mouth. She is an asset to your company. Please thank her on my behalf again. Regard Jean”

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(Witney) - Posted 7 years ago

“As I live on a boat and you do boat insurance it's mad that you dont do it for people who have cars that live on boats stupid price to pay not happy with it at all”

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(Worcester) - Posted 7 years ago

Very sorry to hear that. I will pass on your feedback to your branch. Thank you for letting us know.

Posted 7 years ago

“It was great to sit down and everything was explained to me,and the customer service was great and I received a good deal on my car insurance,thanks A-Plan.”

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(Swindon) - Posted 7 years ago

“i was not told about changes to my insurance policy”

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(Eastleigh) - Posted 7 years ago

Sorry to hear that Mr Kremer. I will pass on your feedback to the branch manager. Thank you for letting us know.

Posted 7 years ago

“I am not happy with the insurance because of the change in my insurance”

Helpful Report

(Parkstone) - Posted 7 years ago

“Duncan and all the staff in the Exeter office were very helpful. The quotes for my car and motorcycle were equal or better than any other quotes I received. Very satisfied, thank you.”

Helpful Report

(Exeter) - Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,094 reviews