A1 Gifts Reviews

Name: A1 Gifts
Address: Grace House, Petersfield Avenue, Slough, Berkshire
Rating: 4.75

4.8 Rating 1,044 Reviews

95 %

of reviewers recommend A1 Gifts

Company Reviews

Product Reviews

472

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Phone:

01753533621

Email:

sales@a1gifts.co.uk

Location:

Grace House, Petersfield Avenue, Slough
Berkshire
SL2 5EA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made an online order for 50th birthday gift with no problems. After 4 days gift had not been received, phoned A1 for feedback and was told order had not gone through the system? Order re submitted and 7 days later still not received?? Another phone call reveals once again order did not proceed even though it was manually submitted by girl in office. Apologies from A1 and order submitted a 3rd time, this time successful but still took another 5 days to reach the required person. No apologies from A1, no feedback during the problems, if I had not phoned as to why we had not received the gift I would still be waiting. Would NEVER use this company again.”

Helpful Report

Posted 10 years ago

Thank you for your feedback of which we take all comments on board. We are very sorry that there were issues with your order, unfortunately the manufacturer that produces the item you ordered were experiencing some technical difficulties that we were not aware of. Your order did not import in to their system as it should and even when the order was manually placed they still did not receive it. It did take some time to get this order across to them and we apologise for this delay. This was a one of issue that we have not experienced since. Please accept our sincere apologies for the delay and inconvenience and we hope that you were happy with your purchase when you finally received it.

Posted 10 years ago

“very easy to deal with purchased dartington anniversary vase arrived next day was exactly as described. packaing superb for a fragile object. would deffinately recommend and will use again.”

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Posted 10 years ago

“I ordered a personalised christening teddy bear which I was very pleased with. It arrived promptly & is a good quality soft bear & the writing on the jumper makes it very personal.”

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Posted 10 years ago

“Excellent quick service , well packaged , delighted with products”

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Posted 10 years ago

“Highly delighted with the Ruby Wedding Anniversary clock ordered from a1gifts. exactly as described ! Fast and efficient service ! No problems whatsoever . Would happily trade with you again . Many Thanks”

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Posted 10 years ago

“Fantastic speedy service and quality gift.”

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Posted 10 years ago

“Thank you, I received the album in good time and in perfect condition”

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Posted 10 years ago

“Good service - no answer to email despite 24 hour assurance”

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Posted 10 years ago

“Very good service, with fast delivery. I had ordered the Button Corner Teddy Bear Money Box and was very pleased with the quality when it arrived. Recommend to a friend??? YES I certainly would. Well done to all at A1 Gifts.”

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Posted 10 years ago

“Ordered an golden anniversary clock. Clock was fine, delivery was on time. When I phoned my relatives to wish them happy golden anniversary they asked "did you send us a present?" yes I replied. "Was it a clock?" .."yes".." we wondered who it was from" I replied there should be a card with a message on it. Their reply " there is a blank gold gold on the outside of the gold wrapping, but no message" It,s not the 25p extra they charge for the card and message, its the service they are selling and failed.”

Helpful Report

Posted 10 years ago

Thank you for your feedback of which we are very sorry that your order was dispatched without the gift card. The message was sent with your order to warehouse but unfortunately was missed. we can only apologise for this as we do understand your frustration. As a good will gesture we arranged a 10% discount on this order.

Posted 10 years ago

“The product was received quite quickly but unfortunately due to my having had to redo the personalisation section a couple of times I had misspelled one of the names and had not realised - but apart from that the vase looks great.”

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Posted 10 years ago

“I was very pleased with the range of gifts on offer and the prices were very reasonable. The wed site was easy to use comfirmation was speedy looking forward to seeing my gift.”

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Posted 10 years ago

“I was very pleased with the product, it was well made and also the delivery was very quick, all round very pleased, thank you, jean mcclean.”

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Posted 10 years ago

“The ordered item arrived quite quickly and although it was not perfect a replacement was quickly supplied and the customer services people were very helpful and efficient.”

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Posted 10 years ago

“Last minute gift search proved a great success, great choice; great delivery; well packed; top quality items received in a very short time. I will be using you again.”

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Posted 10 years ago

“Easy to use site with a good selection of quality goods. Simple and efficient check out and the loyalty scheme is a bonus. Will use again in the future”

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Posted 10 years ago

“Goods received day after ordered, well packaged and in excellent condition. Very pleased with service.”

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Posted 10 years ago

“We were very pleased with our order and how quickly it was delivered, well packed to protect the item that was purchased.”

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Posted 10 years ago

“Lovely gift. delivered promptly as promised, receiver very pleased with same.”

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Posted 10 years ago

“Received a personalised wine with a piece of junk newspaper. The picture on the website is of vintage style. There are companies which would print newspaper in the vintage style. However, this company only provides junk newspaper. When asking for an exchange, not the personalised wine, but the newspaper part, the sales assistant names hayley refused with sarcastm, saying the newspaper is not going to look like the vintage style because the date is not 1930s. Rude service with misleading picture. Would not recommend people to buy from such a company.”

Helpful Report

Posted 10 years ago

Thank you for your feedback of which we are very sorry to hear that you are unhappy with the product you have received, however this item is not junk newspaper it is an original newspaper from your chosen date. The reply you received was not at all sarcastic or rude, we apologise if you felt it was, it was only intended to explain that as these newspapers are originals and not printed copies and that an older paper from 1930's etc would look more vintage than an 8 week old newspaper. Unfortunately we are unable to offer refunds or exchanges on personalised items unless there is a fault. On this occasion as you have received exactly what was ordered and there is no fault we would not be able to change it. We apologise for the inconvenience caused.

Posted 10 years ago

A1 Gifts is rated 4.8 based on 1,044 reviews