A-1 Truck Parts Reviews

Name: A-1 Truck Parts
Address: 3868 North Euclid Avenue, Bay City
Rating: 4.51

4.5 Rating 174 Reviews

89 %

of reviewers recommend A-1 Truck Parts

4.5

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About A-1 Truck Parts:

With 60+ years under our belts & over 110 lines of heavy duty and industrial products, it's safe to say we're the specialists with the PRODUCT KNOWEDGE, EXPERTISE, and PROGRAMS to provide A-1 Customer Service.

In 1997, Auto-Wares Group of Companies purchased the business. Auto-Wares is a full-service, full-product line supplier of automotive and heavy-duty aftermarket parts.

A-1 Truck is also a member of Heavy Duty America - Truck Pride (HDA) buying group that ensures competitive pricing and complete availability of hard to get industrial, heavy-duty truck parts, & equipment.

Visit Website

Email:

ericaf@autowares.com

Location:

3868 North Euclid Avenue
Bay City
48706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys saved me a bunch of money. Peterbilt said that kit wasn't made anymore. I needed to upgrade my whole dryer.”

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Posted 2 years ago

We're glad we are able to help, Jason! Thank you for taking the time to leave your feedback!

Posted 1 year ago

“Excellent service”

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Posted 2 years ago

“Easy to use Website. Pricing and shipping rates very reasonable. Will purchase from them again.”

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Posted 2 years ago

Hi Phillip! We're happy you were able to find and receive your products without problems. We look forward to helping you in the future!

Posted 1 year ago

“Parts were supposed to be shipped UPS (which I paid extra for). Parts were supposed to be delivered Tuesday. Parts were NOT sent UPS like I paid for but instead MAILED USPS. One of my parts arrived Wednesday and the other is still M.I.A. I messaged A-1 about shipping and was reassured it was shipped UPS. I should have just stuck with Amazon! I did however receive a free beanie cap with my order WOOPIE”

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Posted 2 years ago

Hi Michael - I apologize the items were not shipped out the way you specified. We did ship one of your items directly from the supplier, so it should be arriving to you soon. I'd be happy to refund the shipping cost for you as it was not what you paid for.

Posted 2 years ago

“Quick easy no hassle”

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Posted 2 years ago

Hi Kelly! Thanks for taking the time to leave your feedback!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for taking the time to leave feedback, Gregory!

Posted 2 years ago

“Very prompt filling my order and getting it sent off.”

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Posted 2 years ago

Hi Peter, thank you so much for leaving a review!

Posted 2 years ago

“Very easy to order my parts”

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Posted 2 years ago

Thanks, Ray! We try and make things as easy as possible! We appreciate the feedback!

Posted 2 years ago

“!!!!!!!!!!!!!!!!!!!!”

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Posted 2 years ago

Thanks, Mark!

Posted 2 years ago

“EASY TO DO BUSINESS WITH - I WOULD USE AGAIN”

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Posted 2 years ago

We appreciate the 5-star review, Matt! Pleasure to do business with you!

Posted 2 years ago

“Kit was advertised, I purchased, and was then refunded several days later because the kit was evidently unavailable.”

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Posted 2 years ago

Hi Jason. We apologize you did not recieve the kit you had ordered. The package had actually been delivered back to us by USPS after a failed delivery attempt claiming due to a bad address. We do have a few of these kits on hand if you'd like to re order with a different shipping address or choose UPS as your delivery method.

Posted 2 years ago

“Great price and got my order shipped quickly! I’ll do a follow up when the products arrive, but so far it’s 5 stars!!!”

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Posted 2 years ago

Thank you for 5-stars, Larry!

Posted 2 years ago

“Easy to navigate website. Excellent prices and very quick shipping. I will use A-1 again in the future.”

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Posted 2 years ago

“I would have given 5 stars, except I haven't received my credit card receipt, nor did my package come with a packing slip.”

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Posted 2 years ago

“Was a small order but came fast and accurate.”

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Posted 2 years ago

“Item mashsd”

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Posted 2 years ago

“Prices were great. Had an over charge on shipping but a quick phone call corrected the problem. Good service . I would recommend this business for you truck needs.”

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Posted 2 years ago

“They were willing to ship my product USPS which most won't.”

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Posted 2 years ago

We're happy to ship any way you need your item! Thank you for the review, Dustin.

Posted 2 years ago

“The person on the phone was very rude to me”

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Posted 2 years ago

“Called the person pick up the phone , will not listen or talk just transfer with out asked. The other not pick up just voice mail. Called 3 x with 3 different day same results. Need better customer service. On line order payment not accepted and the chat i con keep blocking the box and able to continue.”

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Posted 2 years ago

A-1 Truck Parts is rated 4.5 based on 174 reviews