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AA Insurance NZ Reviews

3.2 Rating 115 Reviews
54 %
of reviewers recommend AA Insurance NZ
3.2
Based on 115 reviews
Customer Service
Communication Channels
Telephone, Email

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I insured with AA first time it’s excellent I highly recommend
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Posted 3 years ago
Just had a claim for damage to my car that I did by accident. They were amazing. Claim online, form Was easy and quick to use and I could book my car in straight away. They followed up quickly with a phone call and explained everything clearly. I needed my car back ASAP and they fast tracked it and was done within and week. All the staff were friendly, helpful and I felt I had a personalised caring efficient experience. I definitely will be staying insured with AA.
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Posted 3 years ago
Fast, friendly and efficient service. Came round within the hour. Checked things out and advised appropriate remedy. I phoned AA next morning to organise tow truck. It also arrived within the hour and towed my car to Ross Galt's to repair ignition/key locking fault. Really grateful to AA. Repair finished in two hours and back on the road. I expected it all to take days.. whew!!
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Posted 3 years ago
Excellent price and service got me the cover I wanted Easy to understand documents and quick and easy website
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Posted 3 years ago
Excellent cover at a great price from a trusted company. Fantastic contact and documentation. Easy to use website. Thanks
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Posted 3 years ago
Very happy with the service and the price
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Posted 3 years ago
Good service
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Posted 3 years ago
Great service great price
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Posted 3 years ago
Very helpful staff and easy to do
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Posted 3 years ago
The customer service was very understanding and friendly. I definitely will recommend it to my friends
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Posted 4 years ago
Excellent service provided by extremely efficient organisation. Would highly recommend.
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Posted 4 years ago
Excellent customer service from Yvette at Tauranga office. With a helpful friendly reassuring manner she resolved an issue with my travel policy immediately....in my favour! Thank you AA!
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Posted 4 years ago
Good Service And A1 Breakdown Cover Very Good Service Online And By Phone
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Posted 4 years ago
Very good all In all very happy so far
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Posted 4 years ago
Just so simple and easy way to get my car insured
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Posted 4 years ago
Very satisfied.Price and cover cannot beat.Very easy to join on internet
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Posted 5 years ago
It was good and get nice info about your company, explained clearly what I wanted to know about
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Posted 5 years ago
Smooth and easy.
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Posted 5 years ago
Very competent good friendly and knowledgable staff
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Posted 5 years ago
Excellent price for contents insurance, and more cover than I require.
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Posted 5 years ago
AA Insurance NZ is rated 3.2 based on 115 reviews