“I bought my insurance online but was struggling to complete the process. So phoned them and everything was sorted so professionally. Next day I wanted to add on windscreen cover and it was sorted within seconds. Very happy with AA”
“I got stuck in Lower Hutt mall with my car that died and my key was stuck luckily Adam came by didn’t have to wait to long and got my car up and running in like 5 minutes very polite very funny and was cool to chat to one of your best AA!”
“I phoned AA for insurance on my prospective new home. I had previously contacted my current provider who were a nightmare to deal with & put up many obstacles even with me being with them over 20yrs. Keoghan answered my call today. He was extremely helpful, professional and easy to deal with. The quote was comparable to my current insurer. I intend changing all my policies to AA as I my experience was fantastic.”
“The roadside rescue is one of the BEST insurances I have. Service is outstanding and the AA App for a call out is super easy. Thanks for rescuing me yet again! AA is AAAAA++++!!”
“Super service today when claiming for a windscreen replacement after a stone chip turned into a crack. Thank you so much Balpreet for excellent service!”
“I would highly recommend AA car insurance to any new customer. As a customer I recently spoke to Fin who was very helpful, friendly and professional. He was able to give me a wide range of options that would meet my needs and budget. I would rate AA a well deserved 5/5 and I am positive you be met a great team of staff. Thank you Fin.”
“Amanda from the call centre was amazing -It was a Friday afternoon and I was rear-ended at a red light Amanda was fantastic she had my car booked in at the Service Centre for the following Tuesday, had organised a rental car for me as well as a free uber to take me to collect it. Dropped my car off at the service centre as scheduled and was given a rental from there instead as there was one available it was a 2022 Kia Stonic so very painless from start to finish. Was told 7-10 days and was updated regularly via text. My car was ready 6 days later with a phone call I was told I could collect my car that day. Picked it up, took 10 mins & the paperwork was on the seat and my car was like new again. If I was going to nitpick my one and only complaint would be that my car was not cleaned (the outside was polished) but I have had repair work done before and the car has had a valet service but apart from that it was as painless and non-stressful as you could get. Thank you very much.”
“Big ups to Daniel Masters tonight for helping us with Funeral Insurance. He was so knowledgeable, and hubby and I felt fully informed and comforted in the knowing that we could proceed with the joint insurance policies straight away. And the bonus was that we could add Accidental insurance which we gladly did.
thank you so much for the impeccable service. We would like to nominate you for sales consultant of the month of June 2023. Cheers Maria & Calum”
“Where would me and my car be if it wasn’t for AA. Sitting in a paddock somewhere rusting away. Omg I have very little knowledge about cars, and AA has been there every time I make that phone call for help. I would be lost without you AA. Thumbs up to you
AA Member Karyn M”
“Very helpful on the phone answered all my quires no waiting straight through only disappointing thing was the price and the renewal cost was sky high should not need to haggle the price down should give loyal customers a decent price first time
That's why I moved”
