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Abdabs Furniture Reviews

4.2 Rating 353 Reviews
81 %
of reviewers recommend Abdabs Furniture
4.2
Based on 353 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Abdabs Furniture Reviews
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Email:

customerservice@abdabsfurniture.co.uk

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Helpful Report
Posted 4 years ago
bought white corona cabin bed and overall not too impressed, the bed itself is rlly nice and sturdy, however the shelves are a pain to build as the pieces don’t fit together! I don’t understand why the pieces don’t match each other so we’ll be asking for a replacement for the shelves!
Helpful Report
Posted 4 years ago
We are sorry to hear that you have experienced a problem during assembly. The Corona Cabin Bed has three drawers underneath. If this is the area of the bed you are having trouble with each side of the drawer is different as each drawer side has a groove on one side for the base to slot into. We are able to send out to you any replacement parts that you require.
Posted 4 years ago
Very happy with my new bedroom furniture! Fast delivery too 👍👍
Helpful Report
Posted 4 years ago
So pleased! I’ve been looking for quite some time for the perfect dining table and chairs and came across Abdabs Furniture, so glad I did! Excellent choice on a well laid out website. Customer service was top notch with prompt and helpful responses. Really good delivery, especially at this time. I ADORE my new dining set, thank you! I thoroughly recommend.
Helpful Report
Posted 4 years ago
Ordered the Blenheim bed in light grey. We’re really pleased to say the least. Delivery was quick and professional, the quality is great and it looks beautiful in our bedroom. The customer service team was very helpful and prompt at replying. Will definitely order again! Thank you!
Helpful Report
Posted 4 years ago
I bought a pine corner unit from Abdabs. The unit was available on other sites, but Abdabs had the best price. The purchasing process was easy and the tracked delivery was quick and and went without issue.
Helpful Report
Posted 4 years ago
Furniture was of excellent quality. Delivery was speedy. Excellent company would highly recommend.
Helpful Report
Posted 4 years ago
very happy with the chest of drawers that I purchased. fast delivery 5 stars.
Helpful Report
Posted 4 years ago
So this delightful company decided to deliver my furniture without giving me a delivery date, and because I wasn't home they have charged me to re-deliver. Had I been given a deliver date, or option to choose a date, this unsatisfactory situation wouldn't have occurred. Shall never be using this company again.
Helpful Report
Posted 4 years ago
This isn't true, if a delivery date isn't agreed in advance, customers are able to rearrange the delivery date. It is only if the delivery has been refused, the date has been rearranged numerous times or the customer wants to pick a date weeks after despatch that the courier will return the order to us.
Posted 4 years ago
Great bed side table just what we've been looking for. Easy to order and quick delivery. Came flat pack but straightforward to put together. Would recommend.
Helpful Report
Posted 4 years ago
Arrived damaged and scratched. Very disappointed.
Helpful Report
Posted 4 years ago
We are sorry to hear that the Florence wide chest of drawers arrived with damage. We do our upmost to ensure that items arrive without transit damage. Please let us know the numbers of the pieces with damage so that we can arrange for replacement parts to be sent out to you.
Posted 4 years ago
I e mailed to say some screws and bolts were missing & that I was on a mattress on the floor and they still haven’t replied a week later so I can’t finish putting the bed together.
Helpful Report
Posted 4 years ago
Hi we are sorry to hear that some of the hardware pack is missing from your bed frame. We haven't received an email from you. Please let us know the parts that are missing. We will then arrange to get them sent straight out to you. Please accept our sincere apologies for any inconvenience this may have caused you. Warm regards Abdabs Furniture customer service team.
Posted 4 years ago
Seeing the immediate previous review slating Abdabs, I looked for other reviews elsewhere but couldn't find any for the bed I was buying and Abdabs had the best price. My experience was excellent and would happily order from Abdabs again.
Helpful Report
Posted 4 years ago
Good quality products and very good service
Helpful Report
Posted 4 years ago
Great delivery well packed easy instruction love it
Helpful Report
Posted 4 years ago
Please do not use this company. We ordered a shelf unit in the October and after waiting weeks it finally arrived completely damaged. They then sent out the damaged pieces in the post, which again took weeks to arrive and when they did one piece (the main part) again didn’t arrive. It got to late November and we were sick of having all the parts in the house and unable to put it together so I emailed them again and again for a date when the final piece would arrive. They resent the whole shelving unit, but due to the amount we paid and the horrendous service and time taken I asked to have a partial refund. Which they agreed but never paid. I eventually got the unit in December and had to take the other parts to the tip ( which was a 30 minute drive away) and still no apology. I would never order from these again. I sent them several emails to try to resolve and even cancel the order and get our money back but they ignored the emails
Helpful Report
Posted 4 years ago
Been waiting for my order which was paid up front for 2 months now still no idea ???????
Helpful Report
Posted 4 years ago
Maintained contact throughout delivery.
Helpful Report
Posted 5 years ago
easy to order and appreciated one could pay by BACS with invoice issued straight away. Efficient delivery, very happy.
Helpful Report
Posted 5 years ago
Ordered a mirror which arrived damaged (cracks in the wood). I contacted the Company and they arranged for a replacement based on the photos I sent, however this second time have sent a mirror that is in worse condition than the first, with worse cracks in the wood. Evidently, they don't quality check their items ahead of sending out, and for the price of the mirror, it is pretty poor customer service. It has resulted in taking off time for two mirrors I have no use for. I would not order from them again.
Helpful Report
Posted 5 years ago
We are extremely sorry that the corners of the Signature grey mirror had slight cracking in the paint in the corners and that the replacement mirror had the same problem. This is an extremely rare occurrence. Our products are packaged suitably for transit by each of the manufacturers/suppliers we work with. It isn't practical for us to unpackage and inspect each item before despatch as this would increase the chance of transit damage.
Posted 5 years ago
Abdabs Furniture is rated 4.2 based on 353 reviews