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AbeBooks Reviews

2.1 Rating 153 Reviews
27 %
of reviewers recommend AbeBooks
2.1
Based on 153 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 55%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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AbeBooks 1 star review on 5th March 2025
Anonymous
AbeBooks 1 star review on 5th March 2025
Anonymous
AbeBooks 1 star review on 5th March 2025
Anonymous
AbeBooks 1 star review on 8th November 2024
Anonymous
AbeBooks 1 star review on 30th October 2024
Jerry McName
AbeBooks 1 star review on 9th October 2024
Anonymous
AbeBooks 1 star review on 16th August 2024
Book Fan
9
Anonymous
Anonymous  // 01/01/2019
I ordered a book and picked PayPal as my payment format. I received an email from abebooks saying my purchase was confirmed. Next day I recieved email that PayPal did not pay. After thinking about my purchase I decided not to get the book after all. I sent email apologizing for confusion and asked to cancel my purchase. The email I recieved back was rude " next time make sure your payment will go through ". I replied there will never be a next time due to the rudeness of their tone. I would never recommend anyone using this company. Poor customer service.
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Posted 5 years ago
No customer service whatsoever from abebooks - no support for customers. IRISH BOOKSELLERS rip off. I specifically emailed confirming a book order to which they replied yes- only then to send out the complete wrong book that was worth nothing next to what I actually purchased. They stopped returning my emails and then ABEBOOKS WOULD NOT SETTLE THE DISPUTE even after I spent more money to return the incorrect book. Booksellers lied about receiving the return and abebooks refused to refund my money. LIARS AND THIEVES.
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Posted 5 years ago
Received wrong book. Sent multiple emails, nut no answer from abebooks and no answer from the seller.
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Posted 6 years ago
Abe Books is the WORST! Don't believe their listings as to where a book is coming from! Won't refund return postage EVEN IF it is their mistake or an incorrect listing! They may reply to emails, but then all email communication ceases and you will NEVER hear from them again, even if they say that they will refund you. BEWARE!
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Posted 6 years ago
I bought a used book from Abe books for my criminal law class. I paid $73.00 for it. The book has a whole chapter missing from it, many orher missing pages, and writing and highlighting all over and all throughout the book! That’s a lot of money to pay for a piece of garbage that I can’t even use. I had to rent the book online in order to keep up in class. I think it’s disgusting that abe books would even allow such a book to be sold. I’m a little surprised to see a high rating on this site, as every other site abebooks has 1 or 2 stars. Please do yourself a favor and don’t by a book through this company, they clearly have no standards and do not look out for their customers. I also emailed the help center, no response of course! I wish you had an option to upload pictures, then you all could see this garbage!!
Helpful Report
Posted 6 years ago
AbeBooks is rated 2.1 based on 153 reviews