AbeBooks Reviews

Name: AbeBooks
Rating: 2.11

2.1 Rating 153 Reviews

27 %

of reviewers recommend AbeBooks

Company Reviews

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Metrics

2.1

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AbeBooks 1 star review on 5th March 2025

Anonymous

AbeBooks 1 star review on 8th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great”

Helpful Report

Posted 7 years ago

“I have purchased used books from them on several occasions. The quality of the books, prices and service is excellent. My last purchase didn't arrive within the time they specified and as soon as I notified them they refunded my payment immediately. An excellent company.”

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Posted 7 years ago

“Excellent service, always reliable for descriptions and efficient. Purchasing always made so easy.”

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Posted 7 years ago

“Books are well wrapped, sent on time and communication with the vendor is always simple. Great service, thank you.”

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Posted 7 years ago

“Have been obtaining second hand paperbacks from this website for several years. It's cheaper than buying new - even from the supermarket - and up to date titles appear on their lists quite soon after publication when people have read them. Almost all sellers on the website fill their orders promptly and it is great for someone who uses a computer and has difficulty in accessing a library.”

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Posted 7 years ago

“Very good value, even after international shipping rates. Item was suitable packaged and arrived in mint condition.”

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Posted 7 years ago

“Really good used books! Never had a problem with them!”

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Posted 7 years ago

“Great choice, reliable deliveries, my go to place for second hand books.”

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Posted 7 years ago

“A comprehensive list of secondhand book sellers that is easy to search for books that I am interested in with a better than average search facility. The prices are exceptional and often include P&P. Very much a fan.”

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Posted 7 years ago

“Wide range of books from hundreds of book sellers results in a good opportunity to purchase books at a competitive price.”

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Posted 7 years ago

“Always deliver as promised from lots of different suppliers”

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Posted 7 years ago

“Always deliver as promised from lots of different suppliers”

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Posted 7 years ago

“Easy access and prompt delivery”

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Posted 7 years ago

“The book arrived quickly and was exactly as described.”

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Posted 7 years ago

“HAD WHAT I WANTED AT A VERY GOOD PRICE”

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Posted 7 years ago

“Massive range of books available, old, new, past editions, present editions, new and used. Prices are easy to see and delivery has always been quick with no trouble.”

Helpful Report

Posted 7 years ago

AbeBooks is rated 2.1 based on 153 reviews