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AbeBooks Reviews

2.1 Rating 153 Reviews
F
Happiness Grade
F

Refund - Difficult

25.00%
Industry Average
I ordered a book over a month ago and never received it and have not received a response from AbeBooks about the book or a refund. I am totally discussed by this company and will NEVER order there again
posted 1 month ago - Kim McCarty
Here's the funny bit, AbeBooks gave me a coupon to use, which I thought was good, but the coupon can't be used unless you use your own money and then get a refund.
posted 1 month ago - Ray Collins
I asked for a refund 2X and was ignored.
posted 3 months ago - Anonymous
I purchased a copy of a book through AbeBooks from Toscana Books in Austin TX for $58. The book was listed several days later on AbeBooks by the same seller for $400. I was intentionally shipped a bogus book and told by the actual book seller that they would investigate and ship the book I purchased. When I contacted AbeBooks they responded by issuing a refund. Avoid this seller and avoid AbeBooks.
posted 3 months ago - Joel Q Burdett
Book didn’t ship, despite repeated promises from SN Books who are somehow affiliated with AbeBooks who claims affiliation with Amazon. Amazon rep believes this is a scam and is entering a fraud ticket today. I did get a refund from my bank card, but was really hoping to get the book (“Thrift with a Needle” from 1954). Source is India which is likely the root problem.
posted 4 months ago - Anonymous
I let customer service know and they said I could send back the first book and get a partial refund.
posted 5 months ago - Anonymous
They refuse to issue a full refund immediately unless I send them their worthless reprinted book back.
posted 6 months ago - Anonymous
It wasn’t until I asked for a photo that they finally agreed to refund me but even getting them to say they would start that took forever.
posted 8 months ago - Anonymous
Once you place an order it is IMPOSSIBLE to obtain a partial refund.
posted 8 months ago - Book Fan
AbeBooks has a policy that says you can initiate a refund request if a book has not arrived by its expected delivery date.
posted 8 months ago - Keith G