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AbeBooks Reviews

2.2 Rating 142 Reviews
C
Happiness Grade
C

Customer Service - Average

63.64%
Industry Average
an expected delivery date CUst;OMer' SERVIC'e +1 ( 8O5) 41O 56OOPHON'E NUMB'ERof 12/6/24. USPS shows it arriving in my state and yet no delivery. I reached out via email and got canned messages back. I’m filing a Better Business complaint. Horrible customer service.
posted 3 weeks ago - bondlive
An excellent online bookstore, with a huge selection of books, often at excellent prices and an exceptional customer service to go with it.
posted 2 years ago - Nela
Always a good service. Books received as described.
posted 6 years ago - Anonymous
The stock of books at AbeBooks is phenomenal, and the prices are very fair and reasonable. There is plenty of choice from suppliers.The customer service is prompt and reliable. My small library collection is so much richer thanks to AbeBooks.
posted 6 years ago - Peter Wicks
great service and good quality books
posted 6 years ago - Amanda Clarke
Very reliable service and quick to rectify when things do not go according to plan.
posted 7 years ago - Kieran Thomas Moran
Customer service was great
posted 7 years ago - Antonat Fernando
I have purchased used books from them on several occasions. The quality of the books, prices and service is excellent. My last purchase didn't arrive within the time they specified and as soon as I notified them they refunded my payment immediately. An excellent company.
posted 7 years ago - WAITE
Excellent service, always reliable for descriptions and efficient. Purchasing always made so easy.
posted 7 years ago - Anonymous
Books are well wrapped, sent on time and communication with the vendor is always simple. Great service, thank you.
posted 7 years ago - E A Bradford Gibson