AbeBooks Reviews

"Several attempts were made to access my credit card account since I ordered a book from Dieb Antiquariat Wolfgang R\u00fcger. This is a thief, he has stolen money from my credit card and of course I did not receive my order."

"They are horrible. I bought a book through them through Amazon in November on 2023. They took my money right away and almost a year later still do not have my book. I have emailed several times and no one responds. An absolutely horrible experience. Do not do business with them ever!"

"They scammed me, they are all scammers, all sellers on Abebooks are scammers and the administration of Abebooks are the leaders of this gang of filthy scammers.\r\nI ordered an expensive antiquarian book and they sent me a cheap copy that was reprinted on demand from a scanned E-book in a PDF file that they download for free from the Webarchive.\r\nI call upon all arsonists to burn down their warehouses full of books and\r\nI appeal to all site hackers of the world to take their sites Abebooks.com and Abebooks.co.uk off the web by means of repeated Brute Force DOS attacks worldwide.\r\nThey refuse to issue a full refund immediately unless I send them their worthless reprinted book back.\r\nAll sellers on Abebooks are scammers and the administration of Abebooks are the leaders of this gang of filthy scammers."

"Abebooks has been my WORST book-buying excperience ever.\r\nI had ordered several books from various 5-star sellers, I did not receive any books.\r\nOnce you place an order it is IMPOSSIBLE to obtain a partial refund.\r\nEven if you receive a damaged book or no book at all, it is impossible to obtain a replacement from the Customer Support department, which does not seem to exist anymore. \r\nIt is ABSOLUTELY USELESS trying to contact Customer Support, they simply ignore complaints from buyers, their sellers are always right.\r\nAbeBooks won't refund orders even when you provide scam evidence."

"After I ordered a hardcover book in good condition, AbeBooks\u2019 partner delivered a softcover book in poor condition \u2014 see photo.\r\n\r\nAfter I demanded a refund or other resolution, they took days to get back with me. They then required that I drive to a post office to mail this nearly worthless book back to them.\r\n\r\nThey provide no pre-paid postage. And there is no person you can call or email that I can find to resolve the situation. Terrible after-sale service!"

"I ordered a book from Owls Books via abebooks.com January 20. The book didn't come. Filed a return\/refund request February 8. No response. Couldn't pull up a tracking# in my past purchases page. Sent in a second return\/refund request 10-14 days later. No response. Sent in a THIRD return\/refund request. No response. Asked to cancel my abebooks account and support contacted me. Been going round and round. They finally authorized a refund, then retracted\/cancelled the refund the next day. Stay away from abebooks. See attached email correspondence."

"I ordered a book from Owls Books via abebooks.com January 20. The book didn't come. Filed a return\/refund request February 8. No response. Couldn't pull up a tracking# in my past purchases page. Sent in a second return\/refund request 10-14 days later. No response. Sent in a THIRD return\/refund request. No response. Asked to cancel my abebooks account and support contacted me. Been going round and round. They finally authorized a refund, then retracted\/cancelled the refund the next day. Stay away from abebooks. See attached email correspondence."