AbeBooks Reviews

Name: AbeBooks
Rating: 2.11

2.1 Rating 153 Reviews

27 %

of reviewers recommend AbeBooks

Company Reviews

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Metrics

2.1

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AbeBooks 1 star review on 5th March 2025

Anonymous

AbeBooks 1 star review on 8th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been able to find 40+ year old books from my youth here many times. But most recently i found a more recent book in like new Icondition for $5- i splurged for expidited shipping and it was still cheaper than the new version. If you love the feel of a real book in your hand the the smell of old backs start your search here.”

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Posted 1 month ago

“an expected delivery date CUst;OMer' SERVIC'e +1 ( 8O5) 41O 56OOPHON'E NUMB'ERof 12/6/24. USPS shows it arriving in my state and yet no delivery. I reached out via email and got canned messages back. I’m filing a Better Business complaint. Horrible customer service.”

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Posted 4 months ago

“He hecho 3 compras a ellos y todas han sido satisfactorias. Las entregas han sido antes de lo esperado y el precio me ha parecido razonable. Seguro seguiré comprandole a ellos!”

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Posted 1 year ago

“Books just as described, super fast shipping so arrive quickly. Saved $$ on college books over a decade ago. I still order from them books for leisure.”

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Posted 1 year ago

“I’ve been buying from AbeBooks for about five years. In addition to buying for myself, I purchase books for the grandkids. The youngest is an avid reader and just discovered the Story Treehouse series. The books arrived earlier than scheduled and are in good condition. The price was very reasonable and I have an incredibly happy 8 year old!”

AbeBooks 5 star review on 16th September 2022

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Posted 2 years ago

“An excellent online bookstore, with a huge selection of books, often at excellent prices and an exceptional customer service to go with it.”

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Posted 2 years ago

“I recently bought a long-wanted book online from the Bedlam Book Cafe in Worcester in the US. In less than a fortnight it arrived here at our home in Gloucester in the UK when the 'postie' put it during his normal morning visit through our letterbox. An absolutely perfect transaction. I can thoroughly recommend this company.”

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Posted 2 years ago

“I accidently put down the incorrect address, it didn't come up in their system so they called me and fixed the problem. I've also always gotten my packages on time.”

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Posted 2 years ago

“best college bookk website I have EVER found. Cheap, Quality, Smart.”

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Posted 3 years ago

“I read some reviews ‘after’ I purchased four books and assumed I’d never see the books . I got them eight days later and they’re in great condition.”

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Posted 5 years ago

“Delivered on time.Books in good condition.Simple ordering process.”

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Posted 6 years ago

“Babes is a second hand online book company. They have a great range of books at fabulously low prices - often for only pence plus postage (postage is also very reasonable). On the odd occasion they haven't been able to fulfil the order, or it has gone astray, they sort things out as quickly as possible.”

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Posted 6 years ago

“Always a good service. Books received as described.”

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Posted 6 years ago

“I always find my books there even when a bit off the wall ones! description accurate and prices good. Also delivery time very accurate.”

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Posted 6 years ago

“Good book exactly 'as described' delivered quickly.”

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Posted 6 years ago

“The stock of books at abebooks is phenomenal, and the prices are very fair and reasonable. There is plenty of choice from suppliers.The customer service is prompt and reliable. My small library collection is so much richer thanks to abebooks.”

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Posted 6 years ago

“They supplied a second-hand book the condition of which was accurately described. It was excellent value, well packaged and delivered promptly.”

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Posted 7 years ago

“great service and good quality books”

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Posted 7 years ago

“Very wide selection of titles. Good accurate description of used books enabled me to choose a suitable copy.”

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Posted 7 years ago

“huge range of books at great prices...if you want a book they are sure to have it.”

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Posted 7 years ago

AbeBooks is rated 2.1 based on 153 reviews