Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,952 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1) On checking in at 7pm the terminal was filthy. Why do airports even use black bin liners in this day and age? Why was rubbish overflowing onto the floor? Anyone wishing to hide an explosive device in an airport could do so very easily here which does not seem safe to me. The seating is ancient and cracked, there was spilled food all over the departure area. 2) On returning we were unable to get out of the terminal as a set of electric doors after baggage reclaim were stuck shut for about 20 minutes. The border staff could not do anything about this. This is even worse as this was labelled as the emergency exit. In the end another man forced open the doors so we could leave. No airport staff appeared to help us. This is not good enough that no one seemed to notice that a whole plane load of passengers were trapped in the building. 3) On the plus side the staff in the car park office and the terminal were very friendly and helpful.”

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Posted 7 years ago

“Parking 2 min walk from check in!”

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Posted 7 years ago

“EVERYTHNG WORKD JUST FINE.”

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Posted 7 years ago

“Check in and security was quick and easy.”

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Posted 7 years ago

“Nothing to specify”

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Posted 7 years ago

“It is easy to find your way around the airport and get to places quickly”

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Posted 7 years ago

“Easy access to car park and quick passage through security. Clean facilities and excellent food.”

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Posted 7 years ago

“Easy to use and convenient”

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Posted 7 years ago

“First class services”

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Posted 7 years ago

“got the job done.”

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Posted 7 years ago

“What customer service? Tried to call on three occasions with a question on my booking. Gave up as was on hold for an extremely long time. Intend read the terms and conditions an realised I had no choice but to pay a full day in addition on my return. That is my fault and responsibility. However please don't pretend to have great customer service as it would appear non existent.”

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Posted 7 years ago

“Great value. Flight was cancelled and we came in a day late. Went to customer services. No problems. No extra payment.”

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Posted 7 years ago

“Great value. Flight was cancelled and we came in a day late. Went to customer services. No problems. No extra payment.”

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Posted 7 years ago

“It is set out really well making it easy to find your way around”

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Posted 7 years ago

“Very easy to park, and leave on my return”

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Posted 7 years ago

“Simple straightforward and very convenient parking if perhaps a little on the expensive side.”

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Posted 7 years ago

“Bags through quickly. Staff polite.”

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Posted 7 years ago

“Good size spaces”

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Posted 7 years ago

“Speedy security.”

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Posted 7 years ago

“Excellent, efficient service will use again!”

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Posted 7 years ago

Aberdeen International Airport is rated 4.2 based on 2,952 reviews