Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,953 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy entry and exit, easy to find a space to park the car.”

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Posted 10 years ago

“Excellent service, so simple and effective.”

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Posted 10 years ago

“Quick and easy to set up and, as it turned out, to use. Minor moan that the instructions for use were not shown & I was 'winging it' (excuse the pun), but it turned out to be really easy - ie pick up your parking ticket as normal, feed it into the barrier at the priority parking and take it back, then park. On return, validate the ticket in the machine (no payment if pre-paid), feed it into the barrier at the priority parkingand get it back and exit as normal Easy”

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Posted 10 years ago

“I felt the cost was expensive. I parked my car without any issues but when leaving the car park on my return there were a number of issues. First of all, even though you do give details of your flight the bus does not return to the airport unless you call them. Once I got my car I proceeded to go to the gate. Because I had pre-paid it should have been as simple as put your ticket in the machine, the barrier would then open and then I would drive out. This was not the case! Once I had entered my ticket it came up saying that I would have to pay an extra £21.50 on top of the high price already charged. So I got out of my car and headed towards the customer service building. On my way there I got a shout from the bus driver saying that there was nobody in the customer service building anymore. He looked at my ticket as they have had people use the car park in error but on checking I was in the correct car park. I then went back to the barrier put my ticket back in and pressed the help button where I got a reply. I told them the situation and they immediately said that I was in the wrong car park. I stated that I had followed the map that was given when booking which is on the online receipt and then also stated he bus driver had also confirmed I was in the correct place but the person still stated that I was in the worng car park. I then asked to speak to a manager that could help and got a rude response. After again stating the situation the manager asked if I knew someone which I replied that I didnt. They then proceeded to state that someone else had used my registration to book their car in and had already left which had caused the issue. They then proceeded to open the gate and let me leave. This could have all been sorted out in a much better way if they had had the customer service desk manned. Very poor service when there is an issue!”

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Posted 10 years ago

“Well worth paying for the short stay at Aberdeen. Hassle free end to our holiday having the car so close to the terminal building on our return.”

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Posted 10 years ago

“good service”

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Posted 10 years ago

“Very handy but expensive”

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Posted 10 years ago

“Excellent very convenient for Airport”

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Posted 10 years ago

“This was an efficient, value for money way to securely leave my car in the NCP car park....much cheaper than a taxi & a preferred option because I would not use the 'Airpark' service. I was unaware that deals at the NCP were online but since my daughter made me aware of this, I can use this service for longer stays now.”

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Posted 10 years ago

“An excellent offer giving exceptional value for money. Quick and easy to use and a very useful option for travelling home after a trip away. Avoiding the huge taxi queue is a real bonus.”

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Posted 10 years ago

“Could've been cheaper, but very handy after a long, 2 flights day!”

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Posted 10 years ago

“Excellent facility and easy to book online”

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Posted 10 years ago

“Normally when I use the long stay car part and arrive back, when I call for the transport bus it normally takes 5-10 minutes. On my last trip back I had to call 3 times and waited for 20 minutes which was not acceptable.”

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Posted 10 years ago

“Easy payment, easy access and egress, close to airport. It would be nice if it was cheaper, but hey-ho that's life.”

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Posted 10 years ago

“Website very easy to use for booking. Car park located directly opposite the terminal for quick & easy access. Payment in advance allows you to drive straight out of the carpark without delay.”

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Posted 10 years ago

“Very simple instructions, worked exactly as detailed”

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Posted 10 years ago

“A good deal for the convenience of parking within the short stay facility at the airport.”

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Posted 10 years ago

“Good service with bus transport to and from the car park to the terminal. As you are aware of the flights being used, could the bus not be waiting at the bus stop??”

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Posted 10 years ago

“Efficient & convenient. Very quick response to phone call for the bus when I arrived late evening”

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Posted 10 years ago

“Parking OK but far too expensive”

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Posted 10 years ago

Aberdeen International Airport is rated 4.2 based on 2,953 reviews